Turn Team Member Position Available In East Baton Rouge, Louisiana
Tallo's Job Summary: The Turn Team Member position is a temporary role focused on assisting with student housing turnover. Responsibilities include maintenance, groundskeeping, housekeeping, and furniture assembly. Team members ensure the community is clean, safe, and ready for new residents. Physical strength is required to lift and assemble furniture. High school diploma or GED preferred. Must be able to work weekends and on-call as needed.
Job Description
Turn Team Member 2.6 2.6 out of 5 stars 5075 Nicholson Drive, Baton Rouge, LA 70820
Principal Objective of Position:
Responsible for ensuring the community is clean and maintained according to the Book & Ladder Mission and Community Sparkle Guest Experience. To provide all guests with a level of service that exceeds expectation by resolving issues in a timely and efficient manner that enhances the communitys value and living experience. The Turn Team Member position is a temporary and seasonal role focused on assisting with the transition of student housing communities during peak turnover periods. This position is crucial as it involves a variety of tasks that ensure the property is ready for incoming residents. The turnover process typically lasts between 10 to 21 days, during which hundreds of students vacate their units just before new students move in. Each day, team members will be assigned specific areas or units that require attention, which may include a range of responsibilities from maintenance assistance to groundskeeping and housekeeping. Team members will engage in furniture installation, which involves unloading, delivering, and assembling furniture as it arrives at the property. This task requires physical strength, as team members must be able to lift 50 pounds or more and operate basic tools for assembly. Groundskeeping is another critical responsibility, where team members will help maintain the exterior appearance of the property by picking up trash, landscaping, and ensuring common areas are clean and welcoming. Housekeeping duties may also be required, including sweeping, mopping, and cleaning various areas of the property to maintain hygiene standards during the busy turnover period. On move-in days, team members will assist residents and their families, ensuring a smooth transition while being respectful and professional. Additionally, team members will support the maintenance team with various tasks, including minor repairs and preventative maintenance projects. All necessary equipment will be provided, and safety precautions must be followed to ensure a safe working environment.
Essential Functions:
Ensure the community maintains an exceptional appeal by following The Community Sparkle guidelines which outline keeping the grounds and buildings sanitary and sustained. Maintain a safe, sparkling, and sanitary community including, but not limited to the clubhouse, office, model unit, common areas, parking lot, building stairwells and entrances, etc. Oversee and assist with light general community repairs and maintenance responsibilities such as replacing light fixtures or unclogging pipes. Oversee and assist with ensuring the community is free of trash, debris, and animal waste. Ensure all apartments meet the Book & Ladder standard for new guests ahead of move-in. Respond to emergencys in an appropriate and timely manner in accordance with policies and procedures. Examines community for safety hazards – reports problems to the Facilities Manager or other appropriate team member. Oversee and assist with annual apartment turnovers as directed. Be a champion of exemplary guest service and teamwork. Ensure understanding of all Book and Ladder policies, procedures, and expectations. Ensure the Guest Experience is being exceeding and satisfaction amongst the community is met.
Other Responsibilities:
Collaborative with internal team, especially the Facilities Manager/General Manager and meet daily to ensure all operational needs are met. Conduct periodic inspections of vacant apartments. Participate and attend required continuing education and in-service training sessions. Ensure the stable and safe operation of the property at all times and ensure compliance with all company policies and procedures, as well as local, state, and federal laws and ordinances. Perform other duties as assigned by supervisor. Participate in Book & Ladder University as required. Assist with furniture installation, including unloading, delivering, and assembling furniture. Perform groundskeeping tasks such as picking up trash, landscaping, and maintaining common areas. Conduct housekeeping duties including sweeping, mopping, and cleaning offices and bathrooms. Provide assistance to residents and families on move-in day, ensuring respectful interactions. Support the maintenance team with punch lists, minor and major repairs, and preventative maintenance projects.
Education and Experience Required:
High school diploma or GED preferred.
Knowledge, Skills, and Abilities Required:
Ability to work weekends and on-call as needed.
Preferred Qualifications:
Embody the Book and Ladder Culture and Pillars in your work.
Work Environment and Physical Demands:
The work environmental is both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Must be able to lift, bend, stoop, climb, reach, and lift up to 50 lbs. at a time. Prolonged periods of standing
