C250064 – Office Assistant 1 – Residential Facilities (NY HELPS) Position Available In Erie, New York

Basics Schedule Location Job Specifics How to Apply Indicates whether if this vacancy posting is part of the

NY HELPS

Program. NY HELP Yes The agency in which the vacancy exists. Agency University at Buffalo The job title for the vacancy. Title C250064

• Office Assistant 1
• Residential Facilities (NY HELPS) The job title for the vacancy. Occupational Category Clerical, Secretarial, Office Aide The salary grade for this vacancy. Salaries are determined by salary grade and bargaining unit. Salary Grade 06 The collective bargaining unit to which this vacancy is assigned. Bargaining Unit ASU
• Administrative Services Unit (CSEA) The minimum and maximum of the salary range for this vacancy.

Salary Range From $36232 to $36232 Annually Indicates whether this job is full-time or part-time. If the job is part-time, an estimated percentage will be provided. Employment Type Full-Time This indicates the type of job, typically permanent, temporary, or provisional. ‘Provisional’ means that the appointment will be temporary until the incumbent takes and passes an appropriate civil service examination. Appointment Type Permanent Jurisdictional class is the indicator for how this job can be filled. The classified service is governed by the Civil Service Commission, and consists of competitive, non-competitive, exempt, and labor classes. ‘Competitive class’ indicates that the applicant must take and pass an appropriate civil service examination. ‘Non-competitive class’ indicates that the applicant’s qualifications will be evaluated without a civil service examination. ‘Exempt class’ indicates that the applicant will be evaluated by methods other than competitive or non-competitive, and that incumbents will not be granted tenure. ‘Labor class’ requires that applicants possess skills or other physical characteristics that cannot effectively be evaluated by other means. The unclassified service is legislatively defined, and includes such positions as elected officials, department and agency heads, and all academic personnel in public schools, colleges, and universities. Jurisdictional Class Competitive Class Estimates the percentage of time incumbents of this vacancy will be required to travel. Travel Percentage 0% This provides information on the expected workweek. Workweek Mon-Fri The number of hours in the workweek, typically 37.5 or 40 for full time, or any other number for part time. Hours Per Week 37.50 Workday The start time for this vacancy. If the agency employs flextime, this will be the earliest time this vacancy’s shift can start. From 7:30 AM The end time for this vacancy. If the agency employs flextime, this will be the latest time this vacancy’s shift can end. To 4 PM If checked, the agency allows flextime. Flextime allowed? No If checked, this vacancy includes mandatory overtime. Mandatory overtime? No If checked, this agency allows compressed workweek scheduling. Compressed workweek allowed? No If checked, this agency allows telecommuting for this position. Telecommuting allowed? No The county in which the vacancy is located. County Erie The street address where the vacancy is located. Street Address XXX The city where the vacancy is located. City Buffalo The state where the vacancy is located (the default is New York). State NY The zip code where the vacancy is located. Zip Code 14214 The duties that the incumbent of the vacancy will be expected to perform. Duties Description The University at Buffalo (UB) Office of Residential Facilities (UBRF) is seeking a candidate to fill an Office Assistant 1 position in the Customer Service branch of its Administrative Services unit. In this role, you will be responsible for supporting and sustaining a world-class customer service program through exceptional personal interactions, application of advanced computer skills, and providing consistent attention to detail. As the Office Assistant 1, your responsibilities include:

• Provide expert customer service in support of the UBRF Residential Maintenance Services and Residential Custodial Services units
• Handle general receptionist duties to include answering calls for maintenance and custodial support requests
• Receive and process inventory orders
• Schedule and organize critical meetings
• Support our incredible team of facilities professionals
• Interact with students, parents, departmental and University staff, as well as outside contractors and vendors.

The successful candidate will have the ability to provide technical, administrative, management, and strong customer service support in an innovative and dynamic work environment. Outstanding Benefits Package Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit

• all in an effort to support your work-life effectiveness.

Visit our benefits website to learn about our benefit packages. About the Office of Residential Facilities The UB Office of Residential Facilities (UBRF) reports to the Department of Housing Operations and is a dynamic unit within UB dedicated to delivering the best living and learning environments by designing, building, and operating safe, clean, functional, and sustainable facilities that serve as the bedrock of academic success at UB. Responsible for managing 117 buildings totaling 2.5 million square feet, UBRF serves as the backbone of campus housing, accommodating approximately 8,000 UB students annually. About Student Life The Department of Housing Operations falls under the UB Division of Student Life. As an employee of Student Life, you will join service professionals, all driven by one shared set of values designed to help ensure students’ well-being, create a safe and supportive environment, and promote student success. In Student Life, growth is a shared passion. We aim for excellence, thinking big and going bold. We pursue our goals tenaciously while stewarding the student experience. We build communities and advance diversity in all forms. We encourage discovery and celebrate success. About the University at Buffalo The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo. University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities. The minimum qualifications required for this vacancy.

Minimum Qualifications Minimum Qualifications:

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). Non-competitive (NY HELPS): There are no minimum qualifications for this position. OR Competitive (NON-NY HELPS):

• Transfer Eligibility Requirement:

  You must have a current permanent appointment with a minimum of 1 year of service in a position of the same title or transferable title.

• Reassignment Requirement:

  You must hold the same title at the University at Buffalo.

•

Reinstatement Requirement:

You must be a former state employee to request reinstatement to the title that was held (or transferable title).

Departmental Operation Needs:

• Serve as a highly visible, first point of contact for visitors, customers, vendors and stakeholders Additional comments regarding the vacancy.

Additional Comments University at Buffalo is an affirmative action/equal opportunity employer and in keeping with our commitment, encourages women, minorities, persons with disabilities and veterans to apply. Some positions may require additional credentials or a background check to verify your identity. The name of the contact person for this vacancy. Name Jennifer Clark The telephone number to use for questions about this vacancy. Telephone 716-645-4783 The fax to use for this vacancy. Fax Email address for emailing applications, or to ask questions about this vacancy. Email Address jshanley@buffalo.edu Address The street address of the contact for this vacancy. Street XXX The city for the contact for this vacancy. City Buffalo The state of the contact for this vacancy (the default is New York). State NY The zip code for the contact for this vacancy. Zip Code 14214 Instructions for potential applicants. Notes on Applying Applications for this position will only be accepted online. To apply, please visit: https://www.ubjobs.buffalo.edu/postings/57608