Service Manager Position Available In Jefferson, Alabama
Tallo's Job Summary: We are seeking a Service Manager for Serra Chevrolet in Birmingham, AL, with a salary range of $52.9K - $91K a year. The ideal candidate must have at least 3 years of experience in service management, strong customer service skills, and a high school diploma or equivalent. Responsibilities include maintaining customer relationships, setting department goals, and staying updated on new products. Join our team and enjoy benefits like health insurance, 401(k), and career growth opportunities.
Job Description
Service Manager Serra Chevrolet – 2.9
Birmingham, AL Job Details Full-time Estimated:
$52.9K – $91K a year 2 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Life insurance Qualifications Management Customer service Mid-level Auto service management 3 years High school diploma or
GED Driver’s License Full Job Description Job Summary:
We are looking for a Service Director/Manager to join our growing team! The right candidate has a strong background in service management and customer service. The day-to-day duties of this role include maintaining strong relationships with customers, crafting goals for the department, and staying up to date on new product features. Benefits Competitive pay Medical, dental, and vision insurance Life insurance 401k PTO Employee discounts Career growth opportunities Responsibilities Assist customers in servicing, repairing and explaining each service needed Understand customer; match requirements and concerns to various service options Explain service being performed and keep customer informed and updated throughout the service of their vehicle Stay up to date on new products, features, accessories and attending product training as required Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness Hire and supervise all service department personnel, as well as monitor their performance in servicing customers Craft goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately Qualifications A minimum of 3 years of experience as a service manager Strong focus on providing excellent customer service High school diploma or higher education Clean driving record & valid driver’s license Driven personality, eager to improve and able to work within and support internal teams
About Us:
Headquartered in Birmingham, Alabama, Serra Automotive Group is one of the Top 150 automotive dealer groups in the nation. We are proud to represent the world’s best automotive brands through our locations across Central Alabama and Michigan. Our mission is to provide everyone with a better automotive buying and ownership experience, and we are always looking for the right team members to help us make that possible! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
