Service Manager Position Available In Alachua, Florida
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Job Description
Service Manager Uppercrust Gainesville, FL Job Details Full-time From $24 an hour 14 hours ago Benefits Health savings account Health insurance 401(k) Paid time off Parental leave 401(k) matching Employee discount Qualifications Hospitality Management Food Safety Certification Baking Shift management Mid-level Cash register Coffee experience Training & development Guest services Communication skills Under 1 year Full Job Description Bonjour! Thank you for considering joining Uppercrust in such a consequential role as Petit Uppercrust Service Manager. While we are known for our croissants, breads, and pastries, what distinguishes our Petit location is how we serve guests. Our Petit Uppercrust location in Haile provides a full cafe expeience, which gives us more opportunities to connect with and serve our guests. We have cute cups and plates, and our environment invites guests to linger. We pour considerable energy and personal feeling into the opportunity we have to brighten our guests’ days. You are responsible for maintaining and improving our service standards for our Haile location. This is a small location, and most of your time (4 days/week), the Petit Service Manager is expected to fill a regular service shift and complete that shift’s task list, in addition to guide the team. The role does include administrative tasks (these are scheduled with protected time, 1 weekday per week of your choosing).
They are listed below:
Creating the schedule and finding coverage Updating the point of sale system for new menus and special items Written communication with the team via GroupMe and email Ordering paper, retail, and coffee products Personnel decisions Holding service team meetings and joining manager meetings It is worth re-stating: the majority of your time will be spent working shoulder-to-shoulder with those on your service team. This includes all the menial tasks involved in service work: sweeping, wiping, washing. Lots of it! You are personally involved in helping us meet our organizational, cleanliness and time standards, as well as make informed decisions about how to improve service operationally. Previous management experience in hospitality or guest service is expected. Coffee experience is helpful, and not required. Baking experience is also helpful, and not required. We expect to train the right candidate for three weeks. Barista work, a kitchen crash course, and steps of service for every day part at Petit are included in this training. If you are interested, please visit either of our bakery locations to pick up an application. Thank you for considering joining our team! We require all team members to be fully vaccinated against
COVID-19.
Job Type:
Full-time Pay:
From $24.00 per hour
Benefits:
401(k) 401(k) matching Employee discount Health insurance Health savings account Paid time off Parental leave
Shift:
Day shift Evening shift
Work Days:
Every weekend
Work Location:
In person