Service Manager Position Available In Palm Beach, Florida

Service Manager Abstrakt Marketing Group

LLC – 3.9

West Palm Beach, FL Job Details Full-time $90,000 – $110,000 a year 8 hours ago Benefits Paid holidays Dental insurance Paid time off Vision insurance Retirement plan Qualifications Management Mechanical Engineering Supervising experience Bachelor’s degree Team management HVAC Budgeting Senior level Leadership Financial acumen Communication skills HVAC 10 years

EPA Certification Full Job Description Description:

This is a full-time, direct placement role at Florida Mechanical.

Job Summary:

The Commercial HVAC Service Manager is responsible for overseeing the daily operations of the HVAC service department, ensuring efficient and effective service delivery to commercial clients. This role involves managing a team of HVAC technicians, coordinating service schedules, maintaining customer relationships, and ensuring compliance with industry standards and regulations.

Key Responsibilities:

Team Management:

Supervise and lead a team of HVAC technicians, providing guidance, training, and performance evaluations. Recruit, hire, and onboard new technicians as needed. Foster a positive and collaborative work environment.

Supervise Service Coordinator:

Schedule and dispatch technicians for service calls, ensuring timely and efficient response to customer needs. Monitor and manage service requests, work orders, and job progress. Ensure proper documentation and reporting of service activities.

Customer Relations:

Maintain strong relationships with commercial clients, addressing their needs and concerns promptly. Conduct regular follow-ups to ensure customer satisfaction. Handle escalated customer issues and complaints.

Quality Assurance:

Ensure all HVAC services are performed to the highest standards of quality and safety. Conduct regular inspections and audits of completed work. Implement and enforce company policies and procedures.

Financial Management:

Monitor and control department budgets, expenses, and profitability. Prepare and present financial reports to senior management. Identify opportunities for cost savings and revenue generation.

Compliance and Safety:

Ensure compliance with local, state, and federal regulations related to HVAC services. Implement and maintain safety protocols and procedures. Conduct regular safety training and meetings.

Working Conditions:

Environment:

Office and field work, with regular visits to client sites. Exposure to varying weather conditions and HVAC systems.

Hours:

Full-time position, with occasional evening and weekend work as required.

Benefits:

Competitive salary and performance-based bonuses. Health, dental, and vision insurance. Retirement plan with company match. Paid time off and holidays. Professional development and training opportunities.

Requirements:

Education:

Bachelor’s Degree in Mechanical Engineering or Equivalent Experience, HVAC Technology, or a related field preferred. Relevant certifications (e.g., EPA certification, HVAC license) required.

Experience:

Minimum of 10 years of experience in commercial HVAC services, with at least 5 years in a supervisory or management role. Proven track record of managing teams and delivering high-quality service.

Skills:

Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficient in HVAC systems, tools, and technologies. Ability to analyze and solve complex technical issues. Financial acumen and budget management skills.