Landscape Maintenance Superintendent Position Available In DeKalb, Georgia

Landscape Maintenance Superintendent Command7 LLC 123 Mimosa Place, Decatur, GA 30030 Join our NatureCare team as a Landscape Maintenance Superintendent! If customer satisfaction drives you and you have extensive experience in landscape maintenance management, NatureCare could be a great fit for you! We are a property maintenance management company that provides nationwide services for our customers. The Supervisor’s responsibilities impact a highly visible profile of properties for a very important client. We are looking for a dedicated, honest professional that knows how to manage their time well, how to run a small crew, and how to be proactive to grow the account. The Landscape Maintenance Superintendent is responsible for service delivery excellence: Manage over 30 properties that need weekly landscape services Supervise and support a small landscape crew over a large local region Supervise on-site operations to meet customer SLAs and day-to-day management as needed Effectively communicate service updates to Customers and management Ensure check-ins and support documentation are submitted using the FieldTeam Mobile app Monitor and track that crews complete work on time and to scope, based on established frequencies and SLAs Manage and resolve escalated and complex Customer and Service Provider issues Provide ongoing field training to crew members as needed Complete site inspections as needed Approve crew employee timecards Ensure compliance to policies and procedures Execute employee performance reviews and facilitate disciplinary actions Be ‘On Call’ for related Customer inquiries Monitor/Respond to customer service team inquiries and provide timely follow up Qualified Landscape Maintenance Superintendent applicants possess the following skills/abilities: Ability, knowledge, and aptitude to train on all required site services Management skills that maintain/improve Customer relationships and crew retention Ability to de-escalate and resolve concerns and work with an attention to detail Excellent work ethic and leadership skills, work independently with minimal oversight Excellent communication skills – written, in person, and over the phone Effective time management, organization, project management, and task prioritization skills Demonstrate persistence, ability to overcome obstacles, and consistently achieve goals Ability to manage laborer crew in landscape maintenance and manage their time and productivity Ensures excellent customer satisfaction and demonstrates a business mindset Ability to discover substandard site issues and opportunities for improving the properties

Experience:

4+ years of experience in landscape maintenance or landscaping industry Valid driver’s license with no DUI and able to drive a truck with trailer and equipment 2+ years of experience in irrigation systems repair and management preferred Small engine repair experience preferred

We Offer:

Paid training and paid time off Medical, dental and vision benefits Group life insurance 401K with 4% company match Flexible Spending Account Company work vehicle and cell phone provided

Salary:

Up to $58,000 annually DOE Trucks and equipment are provided to manage the portfolio of commercial properties. Applicants must be able to pass a background check and pre-employment drug screen. NatureCareFL is an Equal Opportunity Employer.