Supervisor Position Available In Orleans, Louisiana

Supervisor

AMERICAN REPAIR MAINTENANCE LLC – 2.8

New Orleans, LA Job Details Full-time $54,000 – $60,000 a year 1 day ago Benefits AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Paid time off 401(k) 6% Match Employee assistance program Vision insurance 401(k) matching Qualifications Customer service Maintenance Mid-level 3 years Supervising experience

Leadership Full Job Description Who We Are:

American Repair Maintenance (ARM) began over 25 years ago as a small two-person operation to service several premier video stores. Since that time, we have evolved to a data-driven, full-service repair and preventative maintenance partner across all trades and serving over 20,000 locations in the US for some of the finest retail brands. We are more than just a repair and maintenance company but are a strategic partner for our clients as we continue to innovate and grow our organization. We work hard to put our customers’ needs first, support our team members with a dynamic culture, provide great benefits, and create technology-enabled work processes that make their jobs easier. We know that our strong commitment to people is what sets us apart, along with our strong core values that guide our day-to-day operations. These core values ensure we are moving in the right direction which are: Collaborate Do Whatever it Takes Reliable Authentic Do the Right Thing Innovate and be Open to Learn Choose to BE an

Owner Who You Are:

We are currently searching for a Field Supervisor to join our team who will be a culture champion and will relentlessly pursue superior client service. Due to retirement, we need a replacement. You will report directly to your Field Manager and will offer a unique blend of both transformational and transactional relationship management in all areas of service to our customers and technicians. It’s perfect for a service leader who is passionate about people and business development, loves to connect with customers, rolls up their sleeves, and knows how to come up with creative solutions to get the job done. In this role, you will be able to jump in and make an immediate impact. Specifically, you will: First and foremost, resonate with our mission, vision, and values as an organization and foster a culture of accountability within our workforce that reflects these values. Preferred to reside or currently resides in Florida, Mississippi, or Louisiana. Utilize your 3+ years of Supervision, Staffing, Customer Service, Electronics Troubleshooting, Technical Leadership, and equipment maintenance experience, along with your proven track record of hands-on experience in the Maintenance Field. Working collaboratively with internal teams (operations, service technicians, etc.) to create, strengthen, and maintain long-term relationships with clients and Technicians. Conducts regular check-ins/ support and reviews with Technicians to assess performance and identify improvement areas. Meet maintenance operational standards by contributing maintenance information to strategic plans and reviews; implementing production, productivity, and quality; and resolving problems. Improve the function and reliability of the team and systems by studying performance results, identifying, recommending changes, expansions, and additions. Accomplish maintenance human resource objectives by coaching, counseling, communicating job expectations, monitoring, and adhering to policies and procedures. Maintains a safe and healthy work environment by following standards and procedures, complying with legal codes and regulations. Must be willing to visit Sites/Store sites, Tech visits, and travel 3-4 times a year or more ( out of town)

What You’ll Get:

Besides working with a great team in a stable and fast-growing company, you’ll receive a competitive base annual salary between $54-60,000/annually, and Competitive medical, dental, and vision insurance Company paid life and long-term disability insurance Voluntary AD&D and short-term disability insurance 401(k) with a 6% match Employee Assistance Program Paid time off (80) hours 6 paid company holidays Remote-based Traveling If you are a strategic leader who loves to dig in and is looking to join a growing company where you can make a difference and help develop long-lasting, successful relationships/ teams, we’d love to talk with you! Equal Opportunity Employer