Service Manager Position Available In Kennebec, Maine
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Job Description
Service Manager Powers Auto Center Clinton, ME 04927 Job Overview We are seeking a dedicated and experienced Service Manager to lead our service department in a fast-paced automotive dealership environment. The ideal candidate will possess a strong background in automotive repair and service management, ensuring that our customers receive exceptional service while maintaining operational efficiency. This role requires excellent communication skills, a customer-focused mindset, and the ability to manage a team effectively. Duties Oversee daily operations of the service department, ensuring high levels of customer satisfaction and efficient workflow. Manage service writing processes, including accurately documenting customer requests and service recommendations. Coordinate with technicians to ensure timely completion of oil changes, tire services, and other automotive repairs. Handle cash transactions and maintain accurate records of all financial dealings within the service department. Train and mentor staff on best practices in automotive service and repair, fostering a culture of continuous improvement. Address customer inquiries and concerns promptly, providing solutions that enhance their experience. Collaborate with the sales team to promote service offerings and drive customer retention. Qualifications Proven experience in an automotive dealership setting, preferably in a management role. Strong knowledge of automotive repair processes, including oil changes, tire services, auto body repair, and general maintenance. Experience with cash handling procedures and financial record keeping. Excellent interpersonal skills with the ability to communicate effectively with customers and team members. Familiarity with automotive sales processes is a plus. Ability to work in a fast-paced environment while maintaining attention to detail. A valid driver’s license is required. Join our team as a Service Manager and play a crucial role in delivering outstanding automotive services while leading a talented team dedicated to excellence.
Job Type:
Full-time Pay:
$53,612.54 – $64,565.64 per year
Benefits:
Health insurance Paid time off
Shift:
8 hour shift
Work Days:
Monday to
Friday Work Location:
In person
