Lead Maintenance Technician Position Available In Dare, North Carolina

Lead Maintenance Technician Village Realty Holdings, LLC 5301 South Croatan Highway, Nags Head, NC 27959

Key Responsibilities:

Complete maintenance tasks and projects, traveling between multiple worksites each day. Act as the first point of contact for technicians in the field when they need guidance or help with troubleshooting. Support other maintenance technicians by offering expert help in diagnosing and resolving more complex than usual repair jobs. Partner with the Operations Mangers to share field insights and suggest process improvements. Ensure that repairs and work orders are completed to company quality standards. Assist with high priority and/or sensitive maintenance calls involving guest and homeowners when needed. Provide professional, courteous in-person support to guests and homeowners when needed. Participate in rotating on-call schedule for after-hours or emergency maintenance issues. Respond quickly and safely to urgent situations, ensuring minimal disruption to guests. Respond to guest issues (assigned work order) regarding maintenance as needed including but not limited to: Appliance troubleshooting, Cable/Wifi troubleshooting, basic HVAC repair, Light plumbing, basic electrical knowledge, paint, clean, and troubleshoot repairs inside homes, drywall and basic carpentry skills. Coordinate tasks with third-party service providers. Evaluate the condition of the vacation rental homes. Attend all mandatory and meetings. Must be able to work nights, holidays and weekends depending on season and occupancy levels. 3+ years of hands-on property maintenance experience, especially in residential or hospitality settings. Strong technical knowledge in general maintenance: HVAC, electrical, plumbing, appliance repair, pools/spas, etc. Great problem-solving skills and ability to assist other techs in the field under pressure. Friendly, reliable, and professional demeanor. Must be comfortable using mobile work order and communication systems. Must be comfortable using mobile work order and communication systems. Applicants must have reliable transportation. Applicants must be willing and able to work overtime for emergency calls which may include weekends, holidays and after hours. Applicants must have a valid driver’s license and insurance. All applicants will be required to complete a background screening. Benefits Paid Time Off Health insurance Life insurance Dental insurance Vision insurance 401k Match Healthcare spending or reimbursement accounts, such as

HSA, FSA

Long term disability insurance Short team disability insurance Village Realty is a local property management, vacation rental and real estate sales firm managing over 700 exceptional Outer Banks rental properties, spanning from Corolla to Nags Head, as well as Manteo and Hatteras Island. Our mission is to create memorable and consistent experiences for our clients and customers and provide a rewarding environment for our employees.