Operations Supervisor, Lead Rail Car Maintenance Supervisor Position Available In Mecklenburg, North Carolina

Operations Supervisor, Lead Rail Car Maintenance Supervisor 3.9 3.9 out of 5 stars 700 East 4th Street, Charlotte, NC 28202

Date Opened:

Tuesday, May 06, 2025 12:00

AM Close Date:

Tuesday, May 27, 2025 12:00

AM Department:

Charlotte Area Transit System Department Operations Support Salary:

$77,312.40

• $96,640.

50 Commensurate with Experience SUMMARY To manage, coordinate, and monitor all light rail vehicle maintenance service delivery and administrative activities to ensure safe and reliable light rail vehicle operations. The incumbent is responsible for providing direction to the Rail Supervisory staff which oversees the Leads, Senior Technicians, Maintenance Assistants, and Technicians of the Charlotte Area Transit System (CATS) Rail Car Maintenance department. This position will report directly to the Railcar Maintenance Manager in the guidance and direction of the department and will assume all responsibilities of the Railcar maintenance departmental staff. In addition to providing advice on repairs for Siemens S70 Light Rail Vehicles and Street Cars’ systems and subsystems encompassing electronic, mechanical, and electro-mechanical maintenance work. The incumbent will manage, supervisors, leads provide vehicle-related direction and guidance. Responsible for ensuring and providing oversight to the supervisory staff, adherence to LRV revenue requirements, and reviewing associated administrative documentation to verify preventive and corrective maintenance completion and remain in compliance. This position has independent judgment and action within established guidelines. Personnel in this class are responsible for providing guidance and working with personnel in the inspection, repair, calibration, overhaul, and modification of various electronic and electro-mechanical equipment in a shop environment on the assigned shift. Responsible for assigning equipment and personnel to meet all operating requirements following all established rules, regulations, practices, policies, and procedures. This position reports to the Railcar maintenance manager.

Key Competencies:

Builds a Successful Team

• Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals. Conflict Resolution
• The ability to resolve conflicts collaboratively, building consensus and keeping the best interest of the organization in mind while balancing the need for resolution promptly. Contributing to Team Success
• Actively participates as a member of a team to move the team toward the completion of goals. Dependability
• The ability to demonstrate personal responsibility for events or outcomes. Information Monitoring
• The ability to set up procedures to collect and review information needed to manage ongoing activities. Initiating Action
• Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Process Improvement
• The ability to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace. Results Oriented
• The ability to achieve results and meet high standards. Safety Awareness
• The ability to identify and correct conditions that affect employee and customer safety. upholding safety standards. Stress Tolerance
• Ability to maintain stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and the organization.

Major Duties and Responsibilities:

Plans, directs, and manages the activities of the Rail Car Maintenance Department. Develops departmental goals and objectives in support of CATS operating plans, goals, and objectives. Directs and supervises activities within the Heavy Repair and Running Repair Departments. Meets regularly with assistant managers to review and resolve maintenance issues and problems. Manages department matters relating to hiring, promotions, transfers, evaluations, training, and other personnel actions, and monitors standardized programs such as health and safety, drug, and alcohol, attendance, workers’ compensation, safety, and apprenticeship programs as they relate to rail car and electronic maintenance. Develops, monitors, and maintains appropriate records for all light rail vehicle maintenance activities. Develops, implements, and monitors cost control initiatives, system and process controls, tracking methods, evaluation and measurement systems, and productivity enhancements. Develop long-range planning for light rail vehicle and electronic systems maintenance and procurement by organizational policies. Meets with vendors, suppliers, and contractors regarding the procurement of parts and services needed to provide proper maintenance to light rail vehicles. Manages and monitors assigned budgets and ensures expenditures of approved budget in conformance with City Finance. Justifies variances of the operating and capital budgets. Works closely with Employee Relations on discipline and first-step grievance hearings. Expected to be available on-call 24/7 for emergencies or issues requiring managerial attention. This job description is not meant to be all-inclusive. It reflects management’s assignment of essential job functions, which are subject to change at any time.

Knowledge, Skills and Abilities:

Principles of organization, motivation, supervision, and personnel management; Theory, operation, maintenance, repair, and troubleshooting of light rail vehicles, including the replacement of electrical/electronic components, truck overhaul, wheel truing, air conditioning, heating, hydraulic brake systems, and other related repairs; Principles of electricity, electronics, and digital circuits; Industrial safety and general shop safety rules and regulations and hazardous materials handling, and storage regulations as applied to rail maintenance shops; Theory, the operation and use of computers and computerized diagnostic and test equipment.

Ability To:

Planned, scheduled, prioritized, and organized the work for optimal effectiveness and efficiency of production while meeting established standards and deadlines. Prepare correspondence and reports and analyze data with recommendations. Work independently with limited supervision. To implement and establish a productive and motivating work environment in and out of the maintenance shop. Developing cooperative and effective working relationships with those with whom one comes in contact.

Essential Duties:

Note:

Essential Duties are skills and abilities that candidates must be able to perform within their required scope of responsibilities. Not meeting the requirements or not having the ability to perform essential duties may be grounds for disqualification. The candidate must be available to work irregular hours and shifts depending upon the business needs of CATS. Candidates may be required to respond to emergencies on a 24-hour, seven-day basis. Communicate effectively and clearly in English, both orally and in writing. Must be able to accurately document work on logs, spreadsheets, documents, and forms and utilize computerized maintenance terminals, laptops, and handheld computers. Must complete a 6-month probationary period. Must be computer literate and can adapt to the use and understanding of existing software and future upgrades. Must be able to use all trade tools as well as typical shops and heavy equipment. Must have the ability to be able to operate all rail-related heavy equipment and vehicles. Must complete all training assignments with passing scores and maintain qualifications. Must be able to safely couple, uncouple, and operate railcars in the yard and shops. Must be able to work in the safety-critical environments associated with the operation of a rail system. Must meet Physical and Sensory Requirements and the Special Provisions listed below. Must have and must maintain a valid driver’s license.

Physical Requirements:

Must have the ability to lift and carry at least 60 lbs. Must be able to manipulate 100 lbs. Must be able to stand and walk on uneven surfaces while working. Must be able to work while in the following positions or conditions: sitting, bending, twisting, kneeling, reaching, crouching,

Minimum Qualifications:

Education and experience which demonstrates the ability to perform the above tasks and possession of the following knowledge and skills: The required knowledge, skills, and abilities obtained through training, education, and experience are equivalent to ten (10) years and supervision of rail maintenance, electronics, industrial maintenance, and operational knowledge. Graduation from an accredited college with an associate degree supplemented with Ten (10) years of experience in electrical, electronic, hydraulic, mechanical, or an equivalent combination of post-high school education with more than eight (8) years of experience in maintenance craft (electrical, electronic, pneumatic, hydraulic, mechanical, or machinist) directly related to rail transit. This position is considered “Safety Sensitive” under FTA guidelines and will be subject to random drug and alcohol testing.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments. The City of Charlotte is an Equal Opportunity Employer.

HOW TO APPLY

Apply online. Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays. For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us . The City of Charlotte is committed to making the job application process accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modification will be provided. To make a request, please email HRADAAdministration@charlottenc.gov , call 704-962-6168, or visit us in person at 700 4th St., Charlotte, NC 28202 .

BENEFITS

The City of Charlotte provides a comprehensive benefits package to all employees. The City of Charlotte is a drug and alcohol-free workplace.