Service Manager Position Available In Providence, Rhode Island
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Job Description
Service Manager Grieco Automotive Group – 3.0
Johnston, RI Job Details Full-time Estimated:
$93.9K – $129K a year 1 day ago Qualifications Mid-level Full Job Description Service Manager duties and responsibilities A Service Manager will need to fulfil the following important duties and responsibilities to excel at their job: Developing and implementing service standards and procedures for the service delivery department Setting up and maintaining the service desk Supervising other members of the service delivery team Maintaining customer relationships and improving response and delivery times Updating service methods to improve overall efficiency Resolving any service problems and customer complaints Conducting periodic appraisals of team members and identifying areas for improvement Creating and presenting regular reports to senior management Developing contracts for Commercial Contractors and Developers who have ongoing rental or purchase needs Instructing customers on equipment operation, care and maintenance Inspecting rental equipment on return, looking for any damage and returning deposits
