Service Manager Position Available In Charleston, South Carolina

Service Manager 4.2 4.2 out of 5 stars Charleston, SC 29492 Service Manager – Boat Dealership Are you ready to lead a high-performing service team and help customers enjoy the boating lifestyle to the fullest? Join a well-respected, community-focused boat dealership where delivering exceptional service is just part of the experience—we also happen to love ping-pong tournaments, oyster roasts, and weekend boating adventures! About the Role We’re looking for a motivated, experienced Service Manager to lead our marine service department. You’ll oversee daily operations, coach a team of skilled technicians, and ensure our customers receive best-in-class service—from minor repairs to major diagnostics. This is a leadership role for someone who thrives in a fast-paced, team-oriented environment and shares our passion for life on the water. What’s In It for You?

Compensation :

$85,000-$105,000 annually, based on experience + performance incentives

Health Benefits :

Medical, dental, vision, and life insurance (eligible after 60 days)

Paid Time Off :

1 week vacation after 1 year 2 weeks after 2 years 5 paid holidays annually

Growth & Training :

Ongoing access to paid certifications and industry training

Employee Discounts :

On boats, service, parts, and gear—because we want you to enjoy the lifestyle, too

Company Events :

Annual boating trips, fishing excursions, team cookouts, and more

Culture :

A welcoming, team-first atmosphere built on respect, diversity, and shared values Key Responsibilities Lead the

Team :

Inspire, manage, and mentor a team of marine technicians and support staff Run the

Shop :

Oversee scheduling, workflow, and service operations for efficiency and excellence

Customer Satisfaction :

Communicate clearly, resolve issues proactively, and deliver 5-star service

Ensure Quality :

Maintain high standards and verify all repairs meet or exceed industry expectations

Train Continuously :

Support technician development through hands-on training and outside certification programs Track the

Budget :

Work with leadership to manage departmental costs and optimize profitability

Process Warranties :

Handle claims, authorizations, and documentation in line with manufacturer requirements Qualifications 5+ years of experience in a marine service management or equivalent leadership role Strong technical understanding of boats, engines, and onboard systems Proven leadership with team-building and problem-solving strengths Excellent customer service and communication skills Detail-oriented and organized, with a drive for operational excellence Proficiency with Microsoft Word, Outlook, and Excel Familiarity with manufacturer warranty processes Positive attitude and commitment to learning and growth Think You’re a Fit? If you’re driven, dependable, and excited about making a difference in a company that values both performance and people, we want to hear from you. Apply today and join our crew! We’re proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status.