Service Manager Position Available In Charleston, South Carolina

Service Manager at

INTERNATIONAL MARINA GROUP LP

Service Manager at

INTERNATIONAL MARINA GROUP LP

in Charleston, South Carolina
Posted in Other 5 days ago.

Type:

Full-Time

Job Description:

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growingpany, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boatingmunity that epasses the SHM network. SHM teammates aremitted to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced marina professionals. In addition, SHM offers eligible employees benefits such as:
Full Benefits Package Including 401(k) Plan
Orthodontic Coverage
Paid Time Off
Paid Holidays
Paid Parental Leave
Fertility Assistance
Relocation Opportunities
Paid Uniforms
Boating Discounts
Tuition Reimbursement Program
Tool Repurchasing Program
ABYC Training
The Service Manager is responsible for managing service department and service teammates. The Service Manager will manage requirements of the service department to successfully achieve objectives and ensure service work is performed in a timely & efficient manner. The Service Manager reports to the General Manager.
Essential Duties and Responsibilities
Interpret the needs of SHM members and all vessels
Determine all maintenance needs and schedule all service work
Provide clear and precise instructions on work orders for technicians Manage all service department teammates and equipment
Observe and listen to vessels in operation to detect unsafe or malfunctioning equipment, leaks, or other flaws in hull and superstructure Performs tests on vessels and equipment using gauges and other standard testing devices
Oversee and monitor parts department to ensure timely ordering and maintain stock levels
Estimate cost of repairs Provide timely updates and takes initiative to exceed member satisfaction, even if it requires oveing challenges
Coordinate and manage activities of workers engaged in repairing, painting, and otherwise restoring vessels to seaworthy condition Hire, train, motivate, mentor, and evaluate teammates while also leading by example
Follow and promote a safe working environment
Assist with repairing vessels as needed Coordinate with General Manager to ensure that the financial obligations of the service department are met
Set and meet ongoing goals of service department & marina Available to work overtime as needed
Other duties as assigned by Manager
Safety and Environmental Responsibilities
Follow SHM Safety and Environmental rules andplete required related training.
Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area.
Report all accidents, injuries, spills and near misses immediately. Technical and Physical Requirements
High school diploma or equivalent required
5 years’ relevant experience preferred
Proficient in Microsoft Office
ABYC and/or manufacturer certifications preferred
Ability to ascend and descend a ladder
Must carry own tools
Ability to work in confined spaces
Ability to lift 50 pounds
Basic boat handling skills a plus
Minimum Soft Skills Qualifications
Eagerness to engage in a growing, fast paced, and industry-leadingpany
Consistently treats others with dignity and respect
Genuinely serves others with humility and a positive attitude
Frequently demonstrates a bias toward action
Alwaysmunicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholders
Follows policies and procedures while seeking out new and better ways of aplishing duties
Shows resolve and ovees difficulties in a positive and productive manner
Provides responsive service to our teammates and members
Continuously puts forth the extra effort to aplish duties
Develop sound conclusions and makes decisions based on analysis of data and understanding of the business
Works to build high performing teams while taking an interest in teammates’ professional development
Organize, plan and manage teammates and processes efficiently
Unfailingmitment to continuous learning and growth
Acts with integrity and is open to feedback from all teammates
Willingly coaches teammates through change and leads all situations with positivity
The Company
Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harborplies with applicable state and local laws governing nondiscrimination in employment in every location in which thepany has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,pensation and training. Additional disclosures available at shmarinas/hr-disclosures/.