Service Manager Position Available In Davidson, Tennessee

Service Manager Urban Grub At 12th South, L.L.C. Nashville, TN Job Details Full-time $75,000 – $85,000 a year 23 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Management Mid-level POS 1 year Leadership Communication skills Full Job Description About Urban Grub Located in the heart of 12 South, Urban Grub is a casual fine dining destination known for its fresh seafood, premium cuts, and Southern sophistication. Our team is passionate about delivering a refined yet welcoming experience, blending culinary excellence with unmatched hospitality. We don’t just serve food—we create experiences. The Role Urban Grub is seeking a Service Manager who thrives in a dynamic, high-volume environment and knows how to lead with poise, professionalism, and a genuine love for hospitality. You’ll set the tone on the floor, empower our team, and ensure every guest walks away with an exceptional dining experience. What We Offer Competitive salary with bi-annual performance bonuses Comprehensive health, dental, and vision insurance Two weeks paid vacation Supportive, team-driven culture that values growth and collaboration Responsibilities Manage daily front-of-house operations, ensuring service flows with precision and warmth Lead, train, and coach FOH team members with an eye for growth and consistency Cultivate a positive team culture rooted in accountability and enthusiasm Address guest concerns swiftly and graciously, turning issues into opportunities Collaborate with kitchen and bar leaders to maintain pace and quality Monitor service standards, labor goals, and guest feedback Oversee scheduling, floor coverage, and performance evaluations Ensure compliance with health, safety, and sanitation standards Qualifications 3+ years in a management role within a high-volume, service-driven restaurant A hospitality-first mindset with natural leadership skills Strong communication, problem-solving, and multitasking abilities Comfort working nights, weekends, and holidays Experience with POS systems, service standards, and staff development Composure and clarity in a fast-paced environment Apply Today If you’re a service-driven leader ready to be part of Urban Grub’s legacy of excellence, we want to meet you. In a City known for putting up platinum food as well as platinum records, Nashville has a bounty of restaurant options but none as unique, exciting and diverse as Urban Grub. Stuffy upscale is out…. Ethnic, healthy, and casual is in which makes Urban Grub a big star on the Nashville dining scene. The Menu is a combination of southern traditions with a “flavored up tweak,” Fresh fish and seafood, fresh shucked oysters, smoked and grilled meats and vegetables. A great place for sampling and sharing, with our evolving menu you will always find something new to try at Urban Grub. What once was a little carwash on the corner of 12th and Gilmore is now a dominating presence in the 12 south District. They could see it but not many could, Jay Pennington from an operational standpoint where Billy Inman sees things from an esthetics point of view, working together things made sense. The design and concept evolved over the 13 months it took to take a little carwash to the multi-environment restaurant/bar/patio/beer garden that opened in April 2012. Urban Grub offers a feeling of coziness with its private cabanas and its many fire pits as well as the open air atmosphere in the beer garden with in-outdoor bar. All custom designs, there is something new and beautiful to be found around each corner.

Pay:

$75000 – $85000 / year

Pay:

Bonus pay

Benefits:

Health insurance Dental insurance Vision insurance Paid time off Employee discount

Job Type:

fulltime

Schedule:

10 hour shift Weekend availability Holidays Night shift

Education:

No education required Work location: On-site