Game Technician Position Available In Escambia, Alabama
Tallo's Job Summary: The Game Technician position at Wind Creek Hospitality involves maintaining gaming machines and equipment, conducting preventive maintenance, troubleshooting malfunctions, and collaborating with vendors. Requirements include a high school diploma, experience in a casino or IT department, ability to lift heavy objects, and willingness to work odd hours. This full-time role offers benefits such as medical, dental, and vision plans, 401(k), and career training opportunities.
Job Description
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Wind Creek Hospitality
303 Poarch Road
Atmore, AL 36502
Gaming Company
11 Locations
Full-Time
Description
Job Overview:
The Gaming Technician I maintains the operational order of all gaming machines and related equipment.
Purpose:
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities:
Reviews and analyzes reports related to game equipment performance
Prepares and tests gaming machines
Maintains a sense of urgency in responding to calls for assistance or when dispatched
Conducts scheduled preventive maintenance on all assigned electronic bingo gaming devices
Moves and installs machines as needed
Researches and diagnoses game equipment malfunctions
Troubleshoots, reads meters and performs regular maintenance
Communicates all information to fellow Technicians and Game Management
Takes initiative to ask for and offer help to guests, co-associates and management
Works closely with Vendor Technicians
Adheres to MICS/TICS, Company and Departmental Expectations
Helps maintain a working inventory of parts and supplies
Other duties & responsibilities as assigned
Job Requirements:
(please ensure you meet the listed requirements prior to applying)
High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
Must be twenty-one (21) years of age or older
One (1) year experience in a casino Gaming or casino IT department (Class II or Class III)- preferred
o OR two (2) years’ experience working with computers or electronics- preferred
Must be able to lift and maneuver at least 50 lbs
Must be able to lift a minimum of 150 pounds using a dolly
Must successfully pass job interview, including a guest service audition
Willing and able to work odd or irregular hours including nights, weekends, and holidays
Willing to travel and participate in training as recommended or required
Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
Must have willingness and ability to work in a smoke/secondary smoke environment
NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES
On-line applications are accepted at http://www.windcreekhospitality.com/Careers.
Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
Posted April 30, 2025
23 Wind Creek Hospitality
Welcome to an experience like no other. Gaming is the heart of Wind Creek Hospitality, but we offer so much more. Wind Creek Hospitality is the principal gaming and hospitality entity for the Poarch Band of Creek Indians, the only federally recognized Indian Tribe in the state of Alabama. Our 11 distinct properties in the U.S. and Caribbean provide world-class entertainment, dining, hotel stays, amenities and activities.
Wind Creek continues to grow and offer our guests luxurious destinations and opportunities for escape.
Our gaming facilities include:
Wind Creek Aruba, Wind Creek Atmore, Wind Creek Bethlehem, Wind Creek Chicago Southland, Wind Creek Curacao, Wind Creek Montgomery, Wind Creek Wetumpka, as well as racetracks in Alabama and Florida.
Our Purpose Our genuine engagement and positive energy provide Guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone has a feeling of belonging and importance.
At each location, Wind Creek has built a unique company culture that supports its Team Members in remarkable ways. Everything we do is guided by a simple value system: Do it right. Be the best. Have fun.
As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.
Explore our Opportunities on Casino Careers & Hospitality Online!
Listen to what our employees say about us: https://youtu.be/bvPyIdGjmhI
Our Perks
Blue Cross Blue Shield medical plan•
Dental plan
VSP vision plan
401(k) savings plan
Life and disability insurance
Paid time off
Employee dining rooms
Career training and planning
Quarterly incentive bonuses
Employee fitness centers with on-staff trainers•Not available at all locations
Types of Jobs
Gaming
Hotels
Facilities
Food & Beverage
Corporate
