Vacheron Constantin Boutique Watchmaker – Miami Position Available In Miami-Dade, Florida

Reference Code:

109097
VACHERON

CONSTANTIN BOUTIQUE WATCHMAKER – MIAMI

Miami, FL, US Permanent At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Boutique Specialist Watchmaker Vacheron Constantin | Miami, FL Role Overview The main purpose of the Boutique Specialist Watchmaker is to provide immediate service to clients entering the Miami Design District Boutique. This includes providing detailed analysis for the purpose of the repair, being processed at the boutique, without interruption, including all services and components. In order to achieve this objective, immediate diagnosis to determine the appropriate service that needs to be applied to the following that will need to be performed: Watches
Accessories Key Responsibility 1: Diagnosis/Services Evaluation of products such as: Watches
Clocks
Accessories These services will include the following types of calibers: Quartz
Mechanical
Automatic
Chronographs
Complications In Diagnosis the watchmaker must provide precise and concise communication to either the Sales Associate or the Client themselves regarding the servicing of their product being examined under the extreme testing. The evaluation requires that the following is considered: History
Previous services performed
Warranty
Sales
Intervention
Product History
Quality Conquest
Network Feedback
Conditions
Physical Condition
Functionality
Movement Tolerances Following outlines, to ensure that products and services are being allocated to the proper locations in a timely fashion: Boutique
Brand-Approved Vendors
Inter-Network Locations Key Responsibility 2: Maintenance and Organization of the Workshop Maintenance of tools and Equipment (Watchmaking Related Equipment, Polishing and Laser Welders). Ensure that all equipment that is used is: Calibrated
Maintained on a regular schedule
Proper setup of workshop
Organization & Cleanliness
Proper layout and accessibility of all tools and equipment Respecting all guidelines and policies set forth RNA Health and Safety.

These Guidelines cover:

Chemicals
Equipment
Tools Key Responsibility 3: Routine Testing of Technical Skills (To be applied by RNA Technical Services) Evaluation & Retesting
Practical Training
Diagnosis
Quality Control Interpretations
Tools
Encasing Skills
Watchmaking
Practices
Theoretical Knowledge
Quick Services for selected Jewelry Key Responsibility 4: Communication Boutique Personnel
Managers/Directors
Sales Associates
CSR
Clients when necessary Communicate in a timely and professional manner when planning: Vacation requests
Personal days
Sick days
Lunch breaks Provide the Technical Manager of the Region with feedback related to quality issues found with new and existing product during the repair processes such as: Components
Tools
Equipment
Maintenance Requried to participate in

Maison Sponsored Events:

Masterclasses
Product Launches
VIP Events Key Responsibility 5: Trainings Participate in Brand Trainings at the

RTC:

Routine Refreshers
Evolutions
Calibers
Processes
Tolerances
Equipment/Tools

Brand Objectives and Policies Education:

Accredited Watchmaking Diploma or Certification.
Or have the required abilities that can be validated in an exam given by RNA Required experience: Minimum of 5-10 years of experience in Watchmaking is preferred.
Retail working experience preferred.
Working experience with luxury brands is a plus.
Watchmaking level will be determined by years of experience, and proven ability to repair higher complications and calibers.
Ability to perform all functions of watchmaking as determined by offered level.

Personal skills:

Computer Skills
Knowledge of SAP preferred
Ability to handle multiple tasks simultaneously is required
Ability to work with a team in a fast-paced environment is required
Strong organizational, interpersonal & communication skills Authorized to work in the United States without restriction Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer – United States Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! Salary will be determined based on relevant skills and experience.