Service Technician Position Available In Okaloosa, Florida
Tallo's Job Summary: The Service Technician job requires troubleshooting, diagnosing, and repairing mechanical and electrical issues on boats, motors, and trailers. The role involves providing exceptional customer service, installing accessory items, and attending technical training. Qualifications include a Marine Service Technician Diploma, experience in the marine service industry, excellent communication skills, and the ability to work in extreme weather conditions. The position may involve working on multiple projects simultaneously and requires a positive attitude and attention to detail.
Job Description
DUTIES AND RESPONSIBILITIES
1. Troubleshoot, diagnose, and repair all mechanical and electrical problems on respective boat, motors, and trailers. 2. Support a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers. 3. Install all types of accessory items, for example, batteries, cables and propellers 4. Assist customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed. 5. Attend technical training to improve proficiency, quality of work and to achieve higher levels of certification. 6. When necessary, water test unit with customers to verify work performed and to explain the operation of the product. 7. Stay familiar with painting process, decal application and fiberglass repairs. 8. Perform rigging as required. 9. Maintains awareness of safety issues and reports them immediately to supervisor 10. Other duties as assigned by management
OPERATING RESPONSIBILITIES
Work performed and composed of a variety of different tasks, calling for the use of sound judgment, and compliance with policies and procedures. Must be a self-starter and be able to work in a team environment to achieve team, department and company goals. Assists with a number of projects at one time and may be interrupted frequently to meet the needs and requests of customers.
QUALIFICATIONS
1. Marine Service Technician Diploma or certification required 2. Knowledge or related experience in the marine service industry 3. Excellent customer service skills – known as someone who goes above and beyond 4. Must have a positive attitude 5. Must have highly effective communication skills and time management skills 6. Must be able to maintain a calm, positive attitude during periods of high activity 7. Ability to manage multiple project simultaneously 8. Excellent attention to detail. 9. Basic water safety skills 10. Must be able to pass a background check 11. Must be able to work in extreme weather conditions 12. Ability to work under pressure. 13. Must be able to work flexible hours on the needs of the property
