Hardware Repair Technician Position Available In Fulton, Georgia

Hardware Repair Technician
Hardware Repair Technician
Sandy Springs, Georgia
Local Only
Contract
$23/hr – $26/hr
Premier Metro Atlanta-based organization is seeking an experienced Hardware Repair Technician for a long-term contract position. In this role, you will provide on-site end-user computing support including: investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents.

REQUIRED

DELL or Lenovo Laptop experience

Responsibilities:

Hardware / Laptops repairs and troubleshooting.
Manage service requests through the ticketing system, meeting Service Level Agreements (SLA) including response time and resolution time.
Communicate bi-directionally regarding status of IT incidents and planned IT initiatives (such as online testing) to the service desk, technical support coordinators and schools through the incident tracking software.
Set up new devices, workstations, print stations, and assignments to default printers.
May be involved in maintaining data catalogue of inventory and performing record keeping functions of hardware locations, assignments, quantities, types and required repairs, including start-up and end-of-year processes.

Required Skills:

3+ years of providing technical support including hardware support in an enterprise level organization.
A+ or Microsoft Certification (MCP or MCSE or any desktop support certifications) are preferred.
Understanding of and experience working with technology hardware, including desktop computers, laptops, tablets, smart phones, printers, projectors, smart boards, scanners, and digital cameras.
Experience using SCCM to create collections and push software.
Familiarity with IT support tools, such as Active Directory, Remedy or LANdesk.
You will receive the following benefits:
Medical Insurance – Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Maya Russo

Specialization:

Technical Support