Service Technician ATL Position Available In Fulton, Georgia

Description The Service Technician will be responsible for providing service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP-based video systems, including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systemsAs a Service Technician, this person is expected to be a highly proactive and skilled individual and, at all times, maintain performance consistent with their core valuesDrive to commercial client sites with a company-issued vehicle to perform service, repair, troubleshoot, and detect access control equipment and IP-based video security systemsIncluding, but not limited to: Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systemsTroubleshoot system installations in such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building codeApply all necessary documentation for tracking of service-related issuesDemonstrate knowledge and skill in the safe use of hand and power tools, analog and digital test equipment and CCTV testing devicesDemonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low-voltage applicationsEstablish and maintain effective working relationships with both internal and external customersProvide phone and on-line remote diagnostic supportPerform other duties as assigned by Operations Management Skills Access control, Cctv, Alarms, Service, Security, Troubleshooting, Customer service, Fire alarm, lenel, milestone, bosch, Alarm systems, Low voltage, softwarehouse, AMAG, Symetry Top Skills Details Access control,Cctv,Alarms Additional Skills & Qualifications NICET 1 certification or willingness to obtain2-3 years experience servicing a variety of commercial electronic security systems: access control, video management, intrusion detection, and fire systems/alarmsAbility to be on-call on a rotational basis to respond to emergency service callsStrong troubleshooting skills and mechanical and electronic aptitudeCapable of lifting up to 50lbs and work on ladder heights of up to 16’Valid State Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle requiredHigh School Degree, Vocational School or equivalent is requiredPositive customer service; Excellent verbal and written communication skills for effective interaction with internal & external customersBe able to work independently or as a member of a teamAbility to meet deadlines and work in a fast-based environment with minimum directionUnderstanding of Windows operating systems and overall IT network topologyHighly proactive and skilled individual, and at all times maintain performance consistent with their core values Experience Level Expert Level