Sales and Technician Repair Associate Position Available In Jefferson, Louisiana

Sales and Technician Repair Associate uBreakiFix of Louisiana 3200 Severn Avenue, Metairie, LA 70002 For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance with fixing any technological issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.

What you will be doing:

Our team of Retail Associates have a great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The In Store Solutions Expert will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences. You will also be cross trained in repairing devices such as phones, tablets, gaming systems and computers.

Essential Duties and Responsibilities:

Resolve customer issues by troubleshooting and repairing their electronic devices Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction including accessories. Learn and apply the details of the Connected Home product, how to gain an understanding of the customer’s technology, and how to offer and sell protection/tech support solutions to customers to meet their needs Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion’s Core Values Expand your knowledge of Ubreakifix’s products and culture Deliver world class customer service Demonstrate Ubreakifix’s Core Values in all interactions Be responsible for inventory management Repairing customer devices such as phones, tablets, gaming systems and computers. Be Flexible to work at any of our two stores in Metairie or Magazine Street Here’s what you’ll bring to the team: A passion for solving problems and delivering solutions A love for people and the devices that enrich their lives One or more years of customer service/retail sales, mobile carrier sales, or outside sales experience strongly preferred A willingness to learn and leverage sales resources provided by Asurion Reliable and flexible when it comes to dealing with difficult situations The ability to quickly adapt in an ever-changing environment Motivated to meet and exceed evolving key performance objectives Ability to work a flexible retail schedule Six months experience with product service support or electronics troubleshooting Knowledge of mobile devices and operating systems High School diploma or equivalent preferred Strong oral and written communication skills Explain complex technical issues to customers in a non-technical, simple to understand manner Strong teamwork, collaboration, and time management skills Basic knowledge of Microsoft Office Must possess the ability to Multitask Must have Reliable transportation. All candidates are required to pass a Background, Drug Test and have a clear Driving Record. Provide additional recommendations to customers in accessories we sell to protect their devices Ensure that all repairs meet or exceed UBreakiFix quality standards. Greet customers in a friendly, professional manner and maintain a positive work environment

Benefits:

Competitive pay Commission pay Flexible Schedule Paid training

Pay Rate:

$12-$15/hour to start (depending on experience) Plus Commission.

Job Purpose:

Serve customers by providing the best repair solution and experience for their technology repair needs. About Ubreakifix Since its inception in 2009, Ubreakifix has grown to hundreds of stores nationwide in markets across the U.S and Canada. Ubreakifix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. Ubreakifix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at ubreakifix bring your electronic device back to its original look, feel and functionality – all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, ubreakifix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!

Job Type:

Full-time Pay:

$12.00 – $15.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Schedule:

8 hour shift Day shift Monday to Friday Weekends as needed

Experience:

sales: 1 year (Preferred) Ability to

Commute:

Metairie, LA 70002 (Preferred)

Work Location:

In person