Information Services – Technician Position Available In Washington, Mississippi
Tallo's Job Summary: The Information Services - Technician position involves providing technical support to users under the guidance of the Information Services Director in a call center setting. Candidates should have a two-year Associates degree or equivalent experience, proficiency in English communication, expert knowledge of desktops and printers, and familiarity with TCP/IP, software installation, and Microsoft Office. The role requires basic server knowledge and experience with various computer platforms.
Job Description
Under the guidance of the Information Services Director, provide technical, software, hardware, and network problem resolution to all users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment Two-year Associates degree or equivalent experience, preferred Ability to read, write, hear, and verbally communicate effectively in English to the degree required to perform the job. Expert knowledge of desktops and printers Working knowledge of TCP/IP Working knowledge of software installation, printers, faxes, scanners, etc. Experience with Microsoft Office and other interrelated applications Experience with Microsoft Active Directory Basic knowledge of servers Knowledge of multiple computer platforms (including but not limited to MS Windows, MS Office, Meditech Magic, and Cerner Millennium)
