Service Technician Position Available In Alamance, North Carolina

PURPOSE Performs basic diagnostic, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Shop Foreman (if applicable) or senior technicians.

BASIC FUNCTIONS AND RESPONSIBILITIES

• Performs basic diagnostic and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
• Responsible for the disassembly, assembly, and repair of components and machines
• Performs all service tasks as assigned by the Service Manager
• Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments
• Reports any additional work required on equipment to the Service Manager, for proper and safe operation by the customer
• Participates in all training programs as directed by the Service Manager
• Accounts for all time and for all materials used in performing work duties
• Maintains a clean work area and performs work in a neat and orderly fashion
• Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use
• Follows all safety rules and regulations in performing work assignments

EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS

• High School Diploma or equivalent experience required
• 1 year(s) of experience performing service repairs
• Ability to write diagnosis and work completed on routine reports (repair orders)
• Proficient knowledge of engines, transmissions, electrical systems and/or hydraulic systems
• Ability to use personal computer and various types of diagnostic equipment
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Ability to speak effectively one-on-one with customers
• Ability to operate vehicles and equipment used for diagnostic purposes
• Valid driver’s license required for potential driving situations
• Ability to operate a forklift,
• Must possess set of tools

PHYSICAL DEMANDS

Weight Requirements:

Lifting up to 50 lbs.

Mobility:

Squatting, bending, lifting, reaching, twisting, standing, sitting and repetitive keyboarding for long durations of time

Visual:

Working with PC, smart devices, and close detailed work

Driving:

Occasional – Short and long distances

Dexterity:

Ability to grasp and manipulate standard tools and office equipment

Noise:

Medium to High