Service Technician Position Available In Guilford, North Carolina

• Job Title:

  Service Technician

• Job Description
• As a Service Technician, you will be expected to answer the bell by consistently being punctual, prepared, and demonstrating the highest level of professionalism.

Your role involves proactively planning for every service order and request, performing calibrations and preventative maintenance on industrial scales and other weighing equipment, and ensuring compliance with regulatory and quality requirements.

• Responsibilities
• + Perform calibrations and preventative maintenance duties on industrial scales and other weighing equipment, ensuring compliance with regulatory and quality requirements.

+ Actively listen to customer feedback to align expectations and requirements for success. + Communicate effectively to manage customer expectations, especially when things do not go to plan, and if service work requires multiple trips. + Diagnose and troubleshoot customer equipment, understanding connections and integration points with other equipment. + Achieve all customer service level agreements to support their production goals. + Work overtime and participate in a rotating on-call schedule including nights and weekends. + Support workflow and Service Order data management requirements using company-provided tools and applications. + Discuss risks with customers and explore opportunities to upgrade equipment or sell service contracts for preventative maintenance. + Engage in conversations with customers interested in modernizing and upgrading equipment using CIS Lead Management tools. + Develop and maintain collaborative relationships with sales to discuss repair versus replace options. + Solicit referrals for new customers and direct this information to sales staff and service manager. + Maintain inventory and tools in accordance with company policies and procedures.

• Essential Skills
• + Mechanical and electrical repair + Field service and preventive maintenance + Electrical troubleshooting and installation + HVAC systems and schematic reading
• Additional Skills & Qualifications
• + High School diploma required; Associates or higher degree in electronics, industrial maintenance, or related field preferred.

+ Experience in the weighing industry preferred. + Experience troubleshooting electrical, mechanical, and electromechanical devices. + Proficiency with digital communication, data management, and documentation tools. + Self-starter capable of working independently and in teams. + Ability to document all aspects of service required and performed. + Clear communication skills with customers and associates. + Fork truck operation required.

• Why Work Here?
• This role embodies the company’s Core Values of Safety, Respect, Integrity, Commitment, and Excellence. “Confidence Starts Here” is not just a tagline, but a reason our customers trust us as their partner, service provider, and advisor. Essential attitudes and behaviors such as Service, Ownership Mindset, Accountability, and Innovation anchor our culture and define who we are.
• Work Environment
• The work environment involves servicing manufacturing facilities within your designated region. You will encounter new locations and work with different people daily, ensuring adaptability and resilience.
• Job Type & Location
• This is a Permanent position based out of Greensboro, North Carolina.
• Pay and Benefits
• The pay range for this position is $41600.00 – $52000.00/yr. Will have direct trainer for 3-4 months and a 90 day evaluation. Company Truck, Cell Phone, Laptop, Gas Card, and Credit Card Tool Reimbursement Program They will pay for the candidate to get their CDL B Company paid short term disability, long term disability, and life insurance. Medical, Vision, Dental insurance availble.
• Workplace Type
• This is a hybrid position in Greensboro,NC.
• Application Deadline
• This position is anticipated to close on Jun 6, 2025.

• About Aerotek:

• We know that finding work is hard, and finding meaningful work is harder.

Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.