Garage Door Operations Manager Position Available In Rockingham, New Hampshire

Garage Door Operations Manager Accurate Overhead Doors, Inc Greenland, NH 03840 • Hybrid work We are seeking a seasoned and dedicated Lead Technician, where your skills installing residential and commercial garage doors and openers can truly shine. In this pivotal role, you will not only become the face of our company, but you will also help to form a robust team of sales technicians and installers. This position promises abundant opportunities for personal growth and offers a platform for you to make significant contributions to the overall operational success of our company. You will have a multifaceted set of responsibilities that extend beyond just installations. Engaging directly with customers is a key aspect, requiring you to provide accurate and competitive quotes tailored to each customer’s needs. You will also be providing expert advice, leveraging your knowledge and experience to guide customers through their options and help them make informed decisions. If you have an enthusiastic customer-first attitude and want to make a positive impact leading a dedicated team, we want to hear from you!

Key Responsibilities:

Install residential and commercial garage doors and openers, including all associated components (tracks, springs, cables, etc.) according to manufacturer specifications. Troubleshoot and repair garage doors and openers, addressing issues such as broken springs, damaged panels, faulty openers, misaligned tracks, and other mechanical failures. Perform routine maintenance services including lubrication, adjustments, and inspections to ensure proper function and safety of the garage door system. Provide excellent customer service by explaining issues, presenting solutions, and answering any questions the customer may have. Ensure customers are satisfied with completed work. Follow safety protocols and local building codes during installations and repairs. Ensure that all work is completed safely and with minimal disruption to the customer. Maintain accurate records of all work completed, including parts used, labor hours, and any other relevant information. Submit invoices in a timely manner. Maintain and transport necessary tools and materials for each job. Ensure inventory is stocked and organized Serve as the leader of the sales process to ensure customer satisfaction Providing job estimates (service, remodels, and installations) Meet with customers in home, providing solutions to a wide variety of garage door needs

Requirements:

Proven experience as a garage door technician, installer, or similar role (minimum 2 years preferred). Experience in sales. (Not required but very helpful) Strong knowledge of garage door systems, including springs, openers, tracks, rollers, and cables. Ability to troubleshoot and repair a wide range of issues with garage door systems. Familiarity with installation procedures for both residential and commercial doors. Possess an exceptional work ethic Must provide your own tools and equipment for installation and repairs. Ability to work independently and manage your schedule effectively. Excellent customer service skills and communication abilities. Proficiency with Microsoft Office applications, including Excel, Word, and Outlook, estimating software Ability to lift heavy equipment (up to 75 lbs) and work in various weather conditions. Valid driver’s license/reliable vehicle and clean driving record. A strong attendance record Willingness to learn and teach other members of the team

Job Type:

Full-time Pay:

$25.00 – $45.00 per hour Expected hours: 35 – 45 per week

Benefits:

Dental insurance Health insurance Paid time off

Compensation Package:

Commission pay Hourly pay Overtime pay

Schedule:

10 hour shift 8 hour shift

Work Location:

Hybrid remote in Greenland, NH 03840