Arcade Attendant Position Available In Atlantic, New Jersey

Arcade Attendant Showboat Hotel & Island Waterpark 801 Boardwalk, Atlantic City, NJ 08401

Job Title:

Arcade Attendant Location:

Showboat Showboat LLC Department:

Arcade

FLSA FT/PT

Status:

Non-exempt/Hourly Part-time Summary of Position Responsible for overseeing the day-to-day operations of an arcade, including providing customer service, ensuring the proper function of games, troubleshooting minor issues, maintaining cleanliness, ensuring customer safety within the arcade environment and great customer experience.

Organizational Relationships Reports to:

Arcade Supervisor, Arcade Manager Supervises:

NA Qualifications and Skills Must be 18 years of age or older Bilingual preferred, but not required Ability to interact positively with customers, address concerns, and maintain a friendly demeanor Understanding of how arcade games operate Observing game functionality and identifying issues quickly Manage multiple tasks simultaneously in a busy arcade setting Self-starter, able to work in a busy and bustling environment Excellent communication and interpersonal skills Work flexible schedule including nights, weekends, and/or holidays as needed Education and Experience High School diploma/GED or equivalent education Previous experience in an

Arcade Duties and Responsibilities Customer Service:

Greet arcade customers, explain games rules, answer questions, and resolve minor customer concerns Address arcade guest problems and complaints immediately by consulting with the Director of Arcade Must be familiar with all aspects and areas of the arcade and nearby areas

Arcade Cleanliness:

Keep the arcade area clean and organized, including wiping down machines, collecting trash, and maintaining a tidy appearance Ensure arcade, redemption, and raceway area presentable at all times

Safety:

Enforce arcade rules and regulations, addressing inappropriate behavior, and ensuring customer safety

Team Collaboration:

Work closely with the arcade team and other hotel departments to ensure a cohesive, efficient and positive environment Performs other related duties as assigned by the arcade Supervisors, Managers and Directors. Showboat Core Values Demonstrates Showboats core values in the performance of position responsibilities: 1) Friendly Focused

• we are committed to creating a fun environment that embraces families and children of all ages. 2) Kindness Focused
• we demonstrate kindness in everything we do, seeking to uplift and support all of those around us. 3) Team Spirit
• we foster a respectful workplace where team members work together to exceed our guest’s expectations. 4) Hearts the Serve
• we are driven by a passion to bring joy and happiness to the guests that we serve. 5) Take Ownership
• we take full responsibility for our actions and the resulting outcomes, embracing personal accountability.

Essential Functions The ability to attend work predictably and regularly and to be punctual. The ability to work varying schedules including evenings, weekends, holidays, and extended hours as business operations dictates The ability to read and understand documents, drawings, and instructions (whether presented in written, oral, diagram or schedule form). The ability to work with mathematical concepts and to apply concepts to practical situations. The ability to work cooperatively with others. The ability to deal politely and professionally with customers and coworkers. The ability to perform several tasks at once. The ability to follow directions or instruction. The ability to use a computer to communicate, create, and access information. The ability to lift and move ___ pounds. The ability to sit/stand/bend/stretch, etc. The ability to use hands to finger, handle, or feel and reach with the hands and arms Physical Demands Constantly

• occupation requires this activity more than 66% of the time (5.5+ hours/day) Frequently
• occupation requires this activity from 33% to 66% of the time (2.5
• 5.5 hours/day) Occasionally
• occupation requires this activity up to 33% of the time (0
• 2.5 hrs./day) Not Applicable
• activity is not applicable to this occupation.

Physical Demands Stand x Constantly Frequently Occasionally Not Applicable Walk x Constantly Frequently Occasionally Not Applicable Sit Constantly Frequently x Occasionally Not Applicable Handling/Fingering x Constantly Frequently Occasionally Not Applicable Reach Outward x Constantly Frequently Occasionally Not Applicable Reach Above Shoulder x Constantly Frequently Occasionally Not Applicable Climb Constantly Frequently x Occasionally Not Applicable Crawl Constantly Frequently x Occasionally x Not Applicable Squat or Kneel Constantly Frequently x Occasionally x Not Applicable Bend Constantly Frequently Occasionally x Not Applicable Lift/Carry 10 lbs. or less Constantly Frequently x Occasionally Not Applicable 11 to 20 lbs. Constantly Frequently x Occasionally Not Applicable 21 to 50 lbs. Constantly Frequently x Occasionally Not Applicable 51 to 100 lbs. Constantly Frequently Occasionally x Not Applicable Over 100 lbs. Constantly Frequently Occasionally x Not Applicable Push/Pull 12 lbs. or less Constantly Frequently x Occasionally Not Applicable 13 to 25 lbs. Constantly Frequently Occasionally x Not Applicable 26 to 40 lbs. Constantly Frequently Occasionally x Not Applicable 41 to 100 lbs. Constantly Frequently Occasionally x Not Applicable Environmental Factors Extreme Cold (non-weather) Constantly x Frequently Occasionally Not Applicable Extreme Heat (non-weather) Constantly Frequently Occasionally x Not Applicable Loud Noise Level Constantly Frequently x Occasionally Not Applicable Other Ability to Read x Constantly Frequently Occasionally Not Applicable Ability to Speak English x Constantly Frequently Occasionally Not Applicable Ability to Understand Verbal Directions x Constantly Frequently Occasionally Not Applicable Ability to Report to Work Regularly x Constantly Frequently Occasionally Not Applicable Ability to Report to Work on Time x Constantly Frequently Occasionally Not Applicable Ability to Work Safely x Constantly Frequently Occasionally Not Applicable This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This job description is subject to change but remains in effect until superseded or canceled in writing by the Director of Human Resources.