Service Technician Position Available In Union, Pennsylvania

Job Description Job Description Company Description:

Ritz-Craft is a leading modular home manufacturer dedicated to providing high-quality, customizable homes to our clients. We specialize in creating innovative, energy-efficient, and sustainable modular homes tailored to meet the unique needs of our customers. As part of our commitment to exceptional customer service, we are seeking a skilled Modular Home Manufacturer Service Technician to join our team.

Job Description:

As a Modular Home Manufacturer Service Technician, you will be responsible for ensuring the functionality and satisfaction of our modular homes post-installation. You will play a crucial role in addressing any technical issues, conducting repairs, and providing excellent customer service to ensure the highest level of satisfaction among our clients.

Responsibilities:

1.

Diagnose and Troubleshoot:

Conduct thorough inspections of modular homes to identify any technical issues or malfunctions. 2.

Repair and Maintenance:

Perform repairs and maintenance tasks on various components of modular homes, including plumbing, electrical systems, HVAC systems, roofing, siding, and interior finishes. 3.

Quality Assurance:

Ensure that all repairs and maintenance tasks meet the highest quality standards and comply with company policies and industry regulations. 4.

Customer Service:

Interact with clients in a professional and courteous manner, addressing their concerns, answering questions, and providing guidance on proper maintenance and care of their modular homes. 5.

Documentation:

Maintain accurate records of inspections, repairs, and maintenance activities, including detailed notes on work performed and any recommendations for future improvements. 6.

Collaboration:

Coordinate with other team members, including production staff, designers, and sales representatives, to resolve issues efficiently and effectively. 7.

Training and Support:

Provide training and support to clients on the use and maintenance of various systems and components within their modular homes. 8.

Safety:

Adhere to all safety protocols and procedures to ensure a safe working environment for yourself and your colleagues.

Qualifications:

1.

Technical Expertise:

Strong technical knowledge and hands-on experience in construction, carpentry, plumbing, electrical systems, HVAC systems, and other relevant trades. 2.

Problem-Solving Skills:

Ability to identify issues, analyze problems, and develop effective solutions in a timely manner. 3.

Customer Focus:

Dedication to providing exceptional customer service and ensuring client satisfaction at all times. 4.

Communication Skills:

Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and concisely to clients and colleagues. 5. Attention to

Detail:

Meticulous attention to detail and a commitment to delivering high-quality workmanship. 6.

Adaptability:

Flexibility to adapt to changing priorities and work effectively in a dynamic environment. 7.

Team Player:

Strong collaborative skills and the ability to work effectively as part of a team. 8.

Valid Driver’s License:

A valid driver’s license and clean driving record are required.

Education and Experience:

• High school diploma or equivalent required.
• Vocational training or certification in relevant trades .
• Previous experience in construction, maintenance, or a related field is advantageous.

All candidates are subject to a background check, drug screen, and reference checks