Service Technician (Doors, Windows, Trim) Position Available In Dorchester, South Carolina
Tallo's Job Summary: This Service Technician role at Builders FirstSource in Summerville, SC involves addressing construction service and product issues on-site to resolve customer complaints efficiently. The job focuses on door adjustments, glass installation, and screen replacements. Requirements include heavy lifting, basic math skills, and proficiency in Microsoft Office. The position offers benefits such as health and dental insurance, 401(k) matching, and paid time off.
Job Description
Service Technician (Doors, Windows, Trim) Builders FirstSource – 3.5
Summerville, SC Job Details Full-time Estimated:
$34.9K – $45.5K a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance 401(k) matching Life insurance Qualifications Pricing Heavy lifting Basic math ERP systems Door hanging Microsoft Office High school diploma or GED Driver’s License Glass installation Power tools Hand tools Communication skills Entry level Full Job Description •This position will have a focus on door adjustments, swapping glass, installing screens, etc… PURPOSE Addresses construction service and product issues at the customer’s site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Investigates/examines the condition of company building workmanship and products on the customer’s site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings. Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness. Negotiates and approves third party repair/adjustment; inspects completed work for quality adherence. Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals. Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures. Other duties may be assigned.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. High school diploma or General Education Degree (GED), or equivalent combination of education and experience. This position is considered entry level with on-the-job training available.
COMPETENCIES
Knowledge of company products Knowledge of company product pricing, discount and estimating formulas and guidelines Strong attention to detail Knowledge of basic math and measurement skills Good communication and interpersonal skills Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program Valid Driver’s License
WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Subject to both typical office environment and outside locations with temperature and weather variations. Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds. Work is performed on both company and customer sites and involves driving to customer locations. Subject to both typical office environment and outside locations with temperature and weather variations. May involve walking on uneven ground of a potential customer construction site.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Schedule:
Day shift Monday to
Friday Work Location:
In person
