Field Technician Position Available In Polk, Florida

Job Description:

Company Summary EchoStar is reimagining the future of connectivity. Our businessreach spans satellite television service, live-streaming andon-demand programming, smart home installation services, mobileplans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughesand Sling TV. Department Summary Our Technicians deliver TV and Smart Home solutions to millions ofcustomers. As a technician, we will train you to lead the chargefor a world-class customer experience, educating and connectingmore Americans with every home you visit. You’re the backbone ofour organization and ensure an excellent customer experience. Ourdedication to customer experience has paid off, as DISH is asix-time J.D. Power award winner for being #1 in CustomerSatisfaction. Job Duties and Responsibilities What’s In It for You?

Career Growth:

Many of our current operations leaders startedin this role. Other technicians have moved into various departmentswithin DISH to discover new challenges. Show grit and tenacity, andyou’ll grow quickly within an organization committed to yoursuccess

Compensation Increases:

Guaranteed promotion to Level 1 after 6months with a $1.00 per hour pay increase. Performance-basedpromotions include automatic 5% pay increases at Level 2 and 10% atLevels 3 and 4

Performance Incentives:

Potential to earn up to $6,400 in yourfirst year and $9,100 each following year through performance-basedbonuses. In addition, AwardPerqs are allocated for high performanceand can be redeemed at your discretion; award redemptions includeflights, excursions, electronics, houseware and more

Comprehensive Benefits:

Paid training, time off, and holidays.

Medical, Dental, Vision and Life Insurance packages with a

HealthSavings Account Workplace Variation:

Get the best of both worlds in a role thatallows for the opportunity to problem solve by yourself,collaborate with fellow technicians, and engage with loyalcustomers

Exclusive Perks:

Free DISH TV programming valued at$114.99/month, plus discounts on Sling TV and Boost Mobile phoneplans

Financial Security:

401(K) with company match and an EmployeeStock Purchasing Program (ESPP)

Continued Education:

Tuition Reimbursement to support yourcareer development

Tools Provided:

DISH-supplied van, tools, and uniforms

What You’ll Be Doing:

As a Field Technician, you’ll represent DISH in customers’ homes,simplifying their lives and introducing them to infinite smart homepossibilities.

Key responsibilities include:

Working independently while enjoying support and collaborationfrom team members Managing your day to drive success while benefiting from thesupport of a large, competitive company Building rapport and ensuring an excellent customerexperience Installing and servicing DISH products and smart homesolutions Educating customers on product usage and smart homebenefits Selling products and services with the intent to give ourcustomers the best possible home entertainment experience Representing the company professionally, maintaining a positiveattitude, a clean work area, and respectful interactions at alltimes

Our Training Program Offers You:

A process-based approach to effectively drive customersatisfaction Best-in-class practices, designed and tested by ourtechnicians Knowledge of tool selection and proper use Up-to-date information on modern Smart Home technology andtechniques to share that knowledge with customers for sales andeducational purposes

Skills, Experience and Requirements Required Skills and Experience:

Customer Focus:

Ability to build rapport quickly and ensureclient satisfaction

Problem-Solving:

A knack for solving complex issues for adiverse customer base

Determination :

Ready for any challenge, including crawlinginto small spaces and working in varying climates/weatherconditions; this includes roofs and crawl spaces without thecomfort of air-conditioning

Adaptability:

Comfortable working in an environment thatappreciates agility and determination

Physical Requirements:

Capable of standing on ladders (up to 40feet) for extended periods, lifting over 70 lbs, and remainingwithin the individual weight limit requirements of 335 lbs

Licensing:

Valid driver’s license with a clean drivingrecord

Flexibility:

Willingness to travel as needed; flexible to workshifts that might include evenings, weekends, or holidays

Salary Ranges Compensation:

$20.00/Hour Benefits From versatile health perks to new career opportunities, check outour benefits on our careers website . Employment is contingent on successful completion of apre-employment screen, to include a drug test and an acceptabledriving record. Compensation listed may reflect a combination ofhourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The activeposting will continue to extend by 3 days until the position isfilled.