Field Tech Associate – Project Tech Position Available In DeKalb, Georgia

NTT DATA

Services strives to hire exceptional, innovative and passionateindividuals who want to grow with us. If you want to be part of aninclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a [[Field Services Project Technician]] to join ourteam in [[Atlanta]], [[Georgia]], [[USA]].

• Overview:

• Working at our main Staging Center in Atlanta, you will be part ofthe project team that images, quality checks, and prepares devices for installs. You will also work with clients to schedule and install the devices you prepare at client sites throughtout the state.

• Duties:

• + Imaging, quality checking, inventory tracking, and preparing new assets for deployment to end clients + Travel between sites will be required.

+ Execute service delivery by performing installs + Coordinate with client end users on expectations, schedule of availability, and process and procedures + Meet Service Level Agreements on all services performed + Update system of record for delivery of Incidents, Requests,and Refresh + Update asset management information for assets receiving services + Identify potential issues that could adversely impact EndUser Experience or contractual obligations and assist in creating and following action plans as well as + Utilize advanced tools and technical knowledge to conduct installs + Escalate to Field Services Supervisor issues that globally impact the end user environment + Continuously improve both individual and team technica lskills and knowledge through knowledge share. + Must be able to pass GBI fingerprinting/backgoundcheck from age 18 and Georgia DOR tax clearance within 30 days of hire date

• You Must Have:

• 3 years’ experience providing desktop support in person 3 years’ experience installing, modifying, and updatingWindows 3 years’ experience imaging desktops and laptops
• Nice to

Have:

• + A+ certification desired, but not required.
• About

NTT DATA

• NTT DATA is a $30 billion trusted global innovator of business and technology services.

We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world.

NTT DATA

is a part of NTT Group, which invests over $3.6 billion each year in R D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (http://us.nttdata.com/en)

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NTT DATA

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NTT DATA

is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (http://us.nttdata.com/en/compliance#eeos) . If you’d like more information on your EEO rights under the law, please click here (http://us.nttdata.com/en/compliance#know-your-rights) . For Pay Transparency information, please click here (http://us.nttdata.com/en/compliance#ppnp) ._•