Telecommunications Service Technician Position Available In Suffolk, Massachusetts

Telecommunications Service Technician Boston, MA
Job Type
Full-time
Description MTS Services has been an industry leader in structured cabling for Information and Communications Technology (ICT) for over 30 years, specializing in healthcare, commercial, education, mission critical and government facilities. We deliver quality workmanship on every project, honor our commitments, and do what is right for our employees and our customers. We currently have Telecommunications Service Technician opportunities in the New Hampshire and Massachusetts areas. The Telecommunications Service Technician position will report to the Service Manager but will work with other Technicians and the Service Coordinator on a regular basis. The Service Technician must have a strong work ethic and a flexible attitude to be successful in this role, in addition, they must have an acute ability to solve problems effectively, on-site, with little supervision. Our Telecommunications Service Technicians are troubleshooters, problem-solvers, and customer relations specialists, in addition to being proficient cable technicians. Telecommunications Service Technicians are responsible for: Category rated copper solution installation
Completing daily service orders and work orders accurately
Communicating with customers directly
Fiber Optic structured cable distribution system installation
Pulling cable, fire stopping, dressing cables and labeling to industry standards
Terminating, assembling and installing 8-pin modular connectors and coaxial connectors and optical fiber connectors
Accurately testing copper and fiber cables to required certification parameters utilizing appropriate test equipment
Diagnosing and correcting copper and optical fiber problems
Reading blueprints to determine closet and equipment layouts
Installing closet hardware including backboards, connecting blocks, racks, patch panels and fiber enclosures
Attending training and safety meetings, and working safely at all times utilizing the necessary Personal Protection Equipment
May lead small install team at times (1-2 technicians) Cabling done right – our people make the difference! MTS Services hires great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, you will find a home at MTS Services. Our people have helped lead our success resulting in our continued growth and expansion. We focus on the health and wellness of the organization, from our commitment to financial stability and safety to professional development and great employee benefits. We are passionate about what we do. MTS Services is an Equal Employment Opportunity and Affirmative Action employer.

MTS Services offers:

$1000 Sign-On Bonus
Starting pay between $25-35 per hour, based on experience
2 weeks of PTO your first year
8 paid holidays
$45 per month cell phone reimbursement
Full benefits package including medical, dental, and vision
401(k) after 90 days of service with up to 4% company match
Company work van
Requirements Service Technicians at MTS Services must not only be skilled in installing, terminating, and testing various types of data cables, but also meet the following criteria: Ability to work independently or lead small teams
Advanced time-management skills
Track record of timely and accurate paperwork and administrative reporting
Above-average PC skills, Microsoft Office Suite
Track record of reliable attendance and dependability
Acute troubleshooting capabilities
Above-average communication skills, both between management and clients
Responsible decision-making skills
Possess a valid driver’s license
Ability to lift at least 50 pounds as necessary
Ability to climb ladders, stand for extended periods, and drive for extended periods
Capable of working in confined spaces The successful candidate for this Service Technician role must have a positive outlook, an ambitious nature, and the drive to always perform at his or her utmost ability. Service Technicians represent MTS Services in transactional agreements with clients on-site so it is important to always embody positivity, professionalism, and trustworthiness. We have a terrific group of employees at MTS Services, and we look forward to you joining our team.