Field Service Technician II Position Available In Harrison, Mississippi

Field Service Technician

II 2.9 2.9

out of 5 stars Gulfport, MS Join the

WINNING TEAM

at IGT Global! IGT is seeking a Gaming Field Services Technician in the area of Gulfport Mississippi. The Gaming Field Services Technician will support our casino services team and be part of our award-winning gaming products organization. Responsibilities The Gaming Services Technician is responsible for performing a variety of duties related to the basic troubleshooting, maintenance and repair of gaming terminals while in a casino and gaming service environment. The Gaming Services Technician will provide customer service to venue management and patrons as well. Responsible for various install, troubleshooting, and repair of IGT gaming machines. Support Technical teams to install, remove, convert, perform preventive maintenance, and prepare games, set options and repair games in a field environment. Support various projects including new casino openings and expansions. Successfully delegate to peer staff on various system projects. Knowledge share with internal and external customers on new products. Maintain accurate inventory of parts issued. Document repair, preventive maintenance, machine prep, standard power analysis and pre-site work. Follow documentation, policies and procedures and perform tasks with minimal supervision. Reading and translating wiring diagrams. Resolve technical problems and perform program upgrades, and download set up. Testing programs with various verification devices. Troubleshoot with input and output tests. Set up game options and test various devices. Test pay table, reel strip and bonus awards. Install, repair and maintain data lines, fiber optics, and telephone lines. Knowledge share with customers on basic game functionality. Maintain a positive image of IGT with co-workers and IGT’s customers. In-depth user-level knowledge of SAP preferred. Qualifications Education Required High School Diploma or equivalent required. Technical or I.T. related training or education is a plus. Experience Required 4+ years of electronics, repair, field, or related industry experience. Skills Required Must be computer literate and have documented technical experience. Knowledge and understanding of AC/DC fundamentals. Knowledge of tools and experience using the tools is required. Ability, flexibility, and willingness to work varied shifts, overtime, and travel to client sites as needed. Must be able to lift 50 pounds and able to stand a full shift. Ability to follow policies, procedures, and safety guidelines. Must be able to adapt to various jurisdictions and interface with compliance officers. Must be willing to travel. Must reside in Gulfport, MS. Keys to Success Building collaborative relationships Decision making Drive results Foster innovation Personal energy

Self-leadership Job Type:

Full-time Pay:

$31,096.00 – $67,496.00 per year

Benefits:

Employee assistance program Health savings account Parental leave Professional development assistance Referral program Tuition reimbursement

Schedule:

10 hour shift On call Weekends as needed

License/Certification:

Driver’s License (Required)

Location:

Gulfport, MS (Required) Willingness to travel: 75% (Preferred)

Work Location:

Remote