Field Technician Position Available In Hinds, Mississippi
Tallo's Job Summary: Recovery Monitoring Solutions is hiring a Field Technician in Jackson, MS. This full-time position pays an estimated $30.3K - $35.4K a year. Duties include installing and deactivating technology devices, providing customer service, and maintaining equipment. Qualifications include a Bachelor's degree, Microsoft Office proficiency, and a driver's license. Ideal candidates have experience in criminal justice or customer service.
Job Description
Field Technician Recovery Monitoring Solutions
LLC – 2.9
Jackson, MS Job Details Full-time Estimated:
$30.3K – $35.4K a year 2 days ago Qualifications Customer service Bachelor of Science Microsoft Office Driver’s License Bachelor’s degree Entry level Under 1 year Full Job Description Recovery Monitoring Solutions is a leading provider of treatment and offender monitoring services, with corporate offices in Dallas, TX.
POSITION SUMMARY
Duties include servicing and managing field installations of participants. Acts as liaison for field locations to include contact with the courts and agencies in the designated geographic area of service. Provides local support and training to area courts and agencies.
ESSENTIAL FUNCTIONS
o Provide prompt and thorough customer service to participants, supervision officers and senior court/county officials. o Install (office or jail) and deactivate technology devices on monitored participants. o Process incoming/outgoing calls with company personnel, referring agencies, and clients to troubleshoot equipment abnormalities. o Perform device maintenance (typically device replacement or adjusting strap size/fit). o Schedule and conduct follow up appointments with courts and agencies in the area. o Document all pertinent information electronically in monitoring system database. o Maintain cleanliness of inactive equipment. o Review participant fee accounts and process payments. o Represent the company at local events/conferences, when assigned.
QUALIFICATIONS
o One (1) year of experience in the fields of criminal justice or customer service preferred. Must be computer proficient and Microsoft Office 360 Suite proficient. o Must have a good MVR (motor vehicle report) and an up to date driver’s license. Position will require local travel to surrounding counties from time to time. Mon-Friday 8:30am-5:30pm PI271148047
