Field Technician I Position Available In [Unknown county], North Carolina

Field Technician

I 3.6 3.6

out of 5 stars North Carolina Field Technician I Job Description Smartlink is dedicated to empowering those who are competitive and aim for the win. The company’s core values— Creating Customer Fanatics, Innovate and Create, One Team, We Are All In, and Safety Leads to Success—serves as a guide to our teams and sets the expectations for every member. These values are the cornerstone that brings us together, consistently reminding us of our mission and guiding all our efforts. We are unabashedly competitive and driven by a relentless pursuit of excellence. Every project, every challenge, and every opportunity is met with discipline, focus, and an uncompromising commitment to succeed. Our path to excellence begins with it, commitment, and our team’s goal of achieving customer fanatics. At Smartlink, you are empowered to make the right decisions, do your job well and bring something to the table no matter your position. This involves autonomy, responsibility, contribution, support, and growth. This approach ensures that every team member feels valued and motivated to contribute their best, fostering a collaborative and high-performing environment. We look forward to having you join our TEAM if this opportunity is a great fit for you! Working as a Field Technician I in Smartlink’s Technology Solutions Division, you will support wireless telecommunication infrastructure projects such as: In building, rooftops, and tower sites (No cell tower climbing). The desired candidate will have team experience, customer interface, fiber pulling, dressing cables, and project closeouts. Experience with fiber testing preferred.

Essential Duties and Responsibilities:

• Install, assemble, integrate, program, maintain, decommission, and repair wireless telecommunications and network equipment and systems to include:
• CAT5, CAT6, routers, twisted pair, optical fiber, and assorted sizes of power and other cable, through conduit, in cable tray, above ceilings and between floors.
• DC Power Plants and Rectifiers, LMU’s, BTS (2G, 3G and 4G), MCPA’s, RF Filters, Duplexers, Backhaul (copper, fiber, and microwave) and routers.
• Complete all functions of standard cell site acceptance, receive, equipment installation, and cabling.
• Work as a lead on projects, maintaining trackers and providing updates to management.
• Proactively address internal and external issues with supervisor and offer effective solutions.
• Conduct test procedures with various types of test equipment.
• Perform tasks in adherence to company procedures, OEM and customer standards, and safe work practices.
• Perform fabrication and termination of cables/connectors.
• Provide excellent customer service to internal and external customers.
• Complete, maintain, and process pertinent paperwork and records.
• Provide training on policies and procedures for coworkers, as needed.
• Complete required entries and paperwork in a thorough and timely manner.
• Maintain accurate and thorough project files, project trackers and provide updates to management.
• Properly operate and maintain several types of test equipment and report need for repair of calibration.
• Effectively manage deliverables, timelines, risks and dependencies on project(s) that are in line with statement of work.
• Other duties as assigned.

Qualifications and Job Requirements:

• Valid driver’s license with a clean driving record.
• 2+ years of related experience and/or training. Equivalent combination of education and experience accepted.
• Technical and mechanical skills required. Experience with wireless telecom fiber installation, router upgrades, integration, testing, troubleshooting, and DC power installation, modification, and upgrades is a plus.
• Working knowledge of MS Office (Word, Excel, Outlook)
• Strong organizational and communication skills with attention to detail.
• Proficiency with hand and power tools, and knowledge of testing equipment.
• Ability to work outside in all weather conditions and at various hours.
• Ability to work autonomously and troubleshoot tasks and issues.
• Customer service oriented and team leader experience.
• Possess a willingness to learn and be dependable.
• Professional attitude and appearance.
• Reliable vehicle.

Physical Requirements:

• Ability to stand, walk, or hike for extended periods of time and long distances, bend, reach, and carry items weighing up to 25 lbs.

Job Type:

Full-time Pay:

$25.00 – $30.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Paid training Vision insurance

Compensation Package:

Hourly pay

Schedule:

Day shift Monday to

Friday License/Certification:

Driver’s License (Required) Willingness to travel: 75% (Required)

Work Location:

On the road