Dish Field Technician Position Available In Coos, New Hampshire
Tallo's Job Summary: As a Dish Field Technician, you will represent the company in customers' homes, simplifying their lives and introducing them to smart home possibilities. Key responsibilities include working independently, driving success, building rapport, and educating customers on product usage. The salary range for this position is $22.25 per hour, with benefits such as paid training, medical insurance, and career growth opportunities within DISH.
Job Description
Job Description:
Company Summary EchoStar is reimagining the future of connectivity. Our businessreach spans satellite television service, live-streaming andon-demand programming, smart home installation services, mobileplans and products.
Today, our brands include Boost Mobile, DISH TV,Gen Mobile, Hughes and Sling TV. Department Summary Our Technicians deliver TV and Smart Home solutions to millions ofcustomers. As a technician, we will train you to lead the chargefor a world-class customer experience, educating and connectingmore Americans with every home you visit. You’re the backbone ofour organization and ensure an excellent customer experience. Ourdedication to customer experience has paid off, as DISH is asix-time J.D. Power award winner for being #1 in CustomerSatisfaction. Job Duties and Responsibilities What’s In It for You?
Career Growth:
Many of our current operations leaders startedin this role. Other technicians have moved into various departmentswithin DISH to discover new challenges. Show grit and tenacity, andyou’ll grow quickly within an organization committed to yoursuccess
Compensation Increases:
Guaranteed promotion to Level 1 after 6months with a $1.00 per hour pay increase. Performance-basedpromotions include automatic 5% pay increases at Level 2 and 10% atLevels 3 and 4
Performance Incentives:
Potential to earn up to $6,400 in yourfirst year and $9,100 each following year through performance-basedbonuses. In addition, AwardPerqs are allocated for high performanceand can be redeemed at your discretion; award redemptions includeflights, excursions, electronics, houseware and more
Comprehensive Benefits:
Paid training, time off, and holidays.
Medical, Dental, Vision and Life Insurance packages with a
HealthSavings Account Workplace Variation:
Get the best of both worlds in a role thatallows for the opportunity to problem solve by yourself,collaborate with fellow technicians, and engage with loyalcustomers
Exclusive Perks:
Free DISH TV programming valued at$114.99/month, plus discounts on Sling TV and Boost Mobile phoneplans
Financial Security:
401(K) with company match and an EmployeeStock Purchasing Program (ESPP)
Continued Education:
Tuition Reimbursement to support yourcareer development
Tools Provided:
DISH-supplied van, tools, and uniforms
WhatYou’ll Be Doing:
As a Field Technician, you’ll represent DISH incustomers’ homes, simplifying their lives and introducing them toinfinite smart home possibilities.
Key responsibilitiesinclude:
Working independently while enjoying support andcollaboration from team membersManaging your day to drive successwhile benefiting from the support of a large, competitivecompanyBuilding rapport and ensuring an excellent customerexperienceInstalling and servicing DISH products and smart homesolutionsEducating customers on product usage and smart homebenefitsSelling products and services with the intent to give ourcustomers the best possible home entertainmentexperienceRepresenting the company professionally, maintaining apositive attitude, a clean work area, and respectful interactionsat all times
Our Training Program Offers You:
A process-basedapproach to effectively drive customer satisfactionBest-in-classpractices, designed and tested by our techniciansKnowledge of toolselection and proper useUp-to-date information on modern Smart Hometechnology and techniques to share that knowledge with customersfor sales and educational purposes
Skills, Experience and Requirements Required Skills and Experience:
Customer Focus:
Ability to buildrapport quickly and ensure client satisfaction
Problem-Solving:
Aknack for solving complex issues for a diverse customerbase
Determination:
Ready for any challenge, including crawling intosmall spaces and working in varying climates/weather conditions;this includes roofs and crawl spaces without the comfort ofair-conditioning
Adaptability:
Comfortable working in an environmentthat appreciates agility and determination
Physical Requirements:
Capable of standing on ladders (up to 40 feet) for extendedperiods, lifting over 70 lbs, and remaining within the individualweight limit requirements of 335 lbs
Licensing:
Valid driver’slicense with a clean driving record
Flexibility:
Willingness totravel as needed; flexible to work shifts that might includeevenings, weekends, or holidays
Salary Ranges Compensation:
$22.25/Hour Benefits From versatile health perks to new career opportunities, check outour benefits on our .Employment is contingent on successfulcompletion of a pre-employment screen, to include a drug test andan acceptable driving record. Compensation listed may reflect acombination of hourly pay rate and location pay differential.
Theposting will be active for a minimum of 3 days. The active postingwill continue to extend by 3 days until the position isfilled.
