Telecommunications Technician Assistant Position Available In Monroe, New York

Telecommunications Technician Assistant CBN Rochester Rochester, NY 14609

OVERVIEW:

CBN Rochester LLC is a local Wireless Internet Service Provider (WISP) seeking a dependable and tech-savvy Telecommunications Technician Assistant to support our daily field operations. This role is vital to ensuring our installation and repair technicians are fully equipped and prepared for each day’s work. As part of our growing team, you’ll help bridge the digital divide in Rochester by supporting reliable internet delivery to homes and businesses across the city and surrounding areas.

JOB DUTIES AND RESPONSIBILITIES

• Prepare technician trucks daily, ensuring all necessary tools, materials, and equipment are stocked and operational
• Inspect, test, and maintain all field technology (e.g., radios, modems, power tools, test equipment) to ensure functionality and report/replace any damaged or non-working items
• Handle material transport and organization, ensuring efficient inventory management for installs and service calls
• Support and maintain office computers, software, and peripherals used by field technicians
• Coordinate with the operations team to anticipate daily technician needs and assist with logistics
• Assist technicians with loading/unloading equipment as needed
• Keep the tech workspace, inventory area, and storage spaces clean, organized, and safe
• Track and report any equipment issues or shortages to management
• Occasionally assist in field installs or site visits if additional support is required
• Represent CBN professionally with a positive attitude and team-oriented mindset
• Perform other tasks and responsibilities as needed to support field and office operations

QUALIFICATIONS

We are looking for a proactive, detail-oriented individual with a hands-on approach and strong organizational and technical skills. The ideal candidate is dependable, takes initiative, and is comfortable working both independently and as part of a team.

REQUIREMENTS

• Basic understanding of networking and telecommunications equipment (experience with WISP tools a plus)
• Ability to troubleshoot and maintain small electronics and office computer systems
• Strong organizational and time management skills
• Physically able to lift and move equipment (up to 70 lbs.)
• Comfortable working indoors and outdoors in varying weather conditions
• Valid driver’s license with clean driving record
• Self-motivated and able to take initiative with minimal supervision
• Willingness to occasionally assist with fieldwork, including climbing ladders or entering crawl spaces if needed

EQUAL OPPORTUNITY EMPLOYER

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CBN America LLC will be based on merit, qualifications, and abilities. CBN America LLC does not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, marital status, age, disability, military service, veteran status, genetic information, or any other characteristic protected by law.

Job Type:

Full-time Pay:

$15.50 – $21.00 per hour

Benefits:

401(k) Dental insurance Health insurance Opportunities for advancement Paid time off

Compensation Package:

Bonus opportunities

Schedule:

Monday to

Friday Work Location:

In person