Field Operations Technician Position Available In Shelby, Tennessee
Tallo's Job Summary: This job listing in Shelby - TN has been recently added. Tallo will add a summary here for this job shortly.
Job Description
Field Operations Technician
Location:
Memphis, TN, United States
Date Posted:
Jun 17, 2025
Job ID:
R24828
Job Status:
Full-Time Ledcor Employee? internally in Workday.
Description
You are a skilled Field Operations Technician with over five years of experience working in telmunications and utilizing your technical background to work on restoration activities, preventative maintenance, and installation. Your emphasis on building trust with clients and providing a best-in-class approach to customer service will be the foundation for success. You will perform installation, repair, configuration and testing of moves, additions, changes and disconnects (MACD) on various Nortel, Fujitsu, Alcatel and similar products to support customer optical, electrical, voice and data services. Additionally, you will test circuits using optical time domain reflectometers (OTDR).
As a Field Technician you will be part of a dynamic customer-focused culture that provides the opportunity to work in a self-managed work environment, by performing installations and repairs of telmunications services. today to join the Ledcor Technical Services team!
Essential Responsibilities:
To provide an elite customer service experience to all
Ability to de-escalate customer concerns in a professional manner
Working on-site at customer locations to perform installation and repair of internet, copper and fiber cabling, rack mounted routers, and demarcation extensions
To identify, analyze, and provide solutions to technical issues such as install cable runs, swap out cards, install data circuits for internet connections
To maintain and ad to Ledcor’s safety program with the use of all vehicles, tools, and equipment
Qualifications:
Five plus years of experience in telmunications, business installation and service for electronics, appliances, security, and/or cabling
A positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity
Degree or diploma from a technical college would be preferred
Strong knowledge of Microsoft Office suite
Experience working in the field independently and thriving in a dynamic environment
Clear and efficient verbal and writtenmunication skills
Work Conditions:
On-call evening and weekend work required
Will be expected to travel with apany provided vehicle
Will be asked to meet the physical requirements of the position which involves sitting, standing, bending, climbing, lifting (up to 50 pounds), working at heights and in confined spaces such as attics and crawl spaces, as well as in all types of weather conditions (that are deemed safe)
