Orthopedic Surgical Specialist Position Available In St. Louis, Missouri

Work Flexibility:

Field-based Job Description Provide effective technical consultative service to customers before, during and after routine surgical cases Consistently drive customer and patient satisfaction Apply product proficiency by ensuring customers comprehend technical specifications and on-label use of products Provide inventory management and invoicing to customers and branch operations Duties & Responsibilities Provide surgeons and clinical staff with technical information regarding the use of Stryker products prior to, during and/or after surgical procedures; respond to customer queries and requests. Provide consigned and owned inventory management support by delivering, organizing and monitoring inventory of implants and instruments at customer location. Attend and support routine primary surgical procedures. Confidently identify and troubleshoot product-related problems and/or issues related to a customer’s application of a product. Document every incident regarding product performance; assist in preparing reports regarding these product issues according to Company policy and governmental requirements. Assist in the return/addition of goods resulting from field service issues, stock adjustments, field actions, and administrative processes according to Company procedures. Ensure that products requiring maintenance and/or evaluation are returned to the branch in a timely manner. Under the direction of a manager, Sales Rep or Senior Orthopaedic Specialist, provide limited product training to colleagues and/or customers in both one-on-one and in-service settings. Help drive sales initiatives by assisting with technology upgrades. Interact with various internal stakeholders (e.g., marketing, product development) concerning products and product application. Successfully complete initial training/certification program for Orthopaedic Specialists and demonstrate proficiency in products routinely used in specific customer accounts. Maintain product/instrumentation knowledge and professional skills through internal training, external seminars and other available means. Requirements High School diploma. Prefer Associate’s Degree or Bachelor’s Degree in a technical field of study. Prefer 2+ years as hospital and/or military surgical technician, nurse or other directly relevant position Demonstrated problem solving, communication and teamwork skills, including the ability to drive clear verbal messages regarding technical subjects Demonstrated ability to manage complex processes with high detail orientation Demonstrated ability to provide accurate, timely and effective customer service Demonstrated ability to utilize office systems (Microsoft Office) Prefer proficiency in order and inventory management systems

Travel Percentage:

50% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the

COVID-19

vaccination as an essential function of their role. Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.