Retail Distribution Center Outside Service Technician Position Available In Hillsborough, Florida
Tallo's Job Summary: The Retail Distribution Center Outside Service Technician role involves repairing case goods, leather, and upholstery furniture, with a focus on maintaining professionalism and customer service. Responsibilities include in-home furniture repairs, assessing damages, and maintaining a safe driving record. Qualifications include a high school diploma, 2-3 years of experience, attention to detail, and the ability to work independently and in a team. Benefits include health, dental, and vision insurance, employee discounts, life/disability insurance, 401K, and paid time off. This position requires a driver's license and offers weekly pay.
Job Description
Retail Distribution Center Outside Service Technician
Job Category:
Distribution
Requisition Number:
RETAI002984
ing Details
ed: April 25, 2025
Full-Time
On-site
Locations
Showing 1 location
Brandon, FL 33510, USA
Job Details
Description
Service Technician is primarily responsible for the repair of case goods, leather and upholstery furniture. Completing minor furniture repair on all types of product damage, including handling or damage that may occur with furniture purchased in customers’ homes.
Responsibilities:
Maintains a high level of professionalism and customer service with both internal and external customers, on the phone and in person.
Performs in-home furniture repairs. The goal is 85% completion.
Accurately report situations that occur when repairs cannot be completed.
Must be able to assess damages to determine cause. For example, Driver, Mfg., Customer abuse.
Must maintain safe driving record.
Must maintain clean and stocked service vehicle and records.
Must be able to use digital camera,
Possess good communication skills written and orally.
Report on mechanical condition of service vehicle daily.
Respect customer’s property and prevent in home damage due to own actions.
Is able to burn in small scratches, repairs cracks and splits on edges, repairs small leather/vinyl defects utilizing heat cure, adds graining on edge piece repairs, blend colors and sheen in small areas.
Performs simple replacement part repairs.
Tracks and monitors replacement parts.
Maintains proper safety usage of all products that are used within customers’ homes
Driver’s License (Required)
Job Qualifications
Education:
High School, Diploma or equivalent
Experience:
2-3 Years experience.
Knowledge, Skills and Abilities Strong attention to detail
Work independently as well as in a team environment
Document management system
Analytical and problem-solving skills
Working knowledge of Continuous Improvement
Handle multiple projects simultaneously within established time constraints
Perform under strong demands in a fast-paced environment
Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect
Respond professionally in situations with difficult employee/vendor/customer issues or inquiries
What’s In It for
You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
Extended health, dental benefits, and vision insurance
Employee Discount from 10% – 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off & Holidays
Paid Birthday
Weekly Pay
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
