Wheelchair Rehab Seating/Assembly Technician Position Available In Wake, North Carolina

Job Description:

By joining Numotion, you will be a part of the nation’s leadingprovider of Complex Rehabilitation Technology. Numotion is helpingthousands of people with individually configured, medicallynecessary mobility products and services. From manual and poweredwheelchairs to disposable medical supplies that serve uniquemedical and functional needs, we are improving the lives of peoplewith disabilities by enabling them to actively participate ineveryday life. Maintaining our standing as the industry leader inCRT comes from having a workforce with a diverse mix of minds,backgrounds and experiences, and we are committed to cultivating aninclusive work environment based on open dialogue, active listeningand ongoing definitive actions.

JOB PURPOSE

The Seating Technician completes Complex Rehab Technology (CRT)equipment assemblies and deliveries, including fittings andmodifications as needed. They maintain clients and referralssatisfaction by ensuring functional goals and outcomes are beingmet. In addition, this role supports the Assistive TechnologyProfessional (ATP) and is a direct contributor to fulfillingNumotion vision.

KEY RESPONSIBILITIES

• Supports the Assistive Technology Professional (ATP) asneeded.
• Completes assembly of equipment as needed and as directed.
• Delivers and fits equipment assuring customer’s functional goalsestablished by clinical team are met with minimal oversight.
• Assesses and troubleshoots product issues, seeks ATP guidance forsolution and support.
• Maintains a clean, organized, and safe work environment in theshop/warehouse.
• Maintains delivery vehicle(s) in clean and safe operatingcondition.
• Assists in maintaining relationships with current businessaccounts.
• Assures documentation is accurately completed per Numotionpolicy.
• Complies with all applicable standard safety procedures andregulations.
• Attends company in-services training sessions as required.
• Collaborates with the ATP and customer for direction andimplementation of solution.
• Seeks solutions from ATP any issue or concern raised by customerat delivery/fitting.
• Remains focused on assignments through their completion in atimely manner.
• Utilize Numotion Leadership Principles to perform job withintegrity, compliance, and values consistent with Numotion’smission.
• Adhere to employee or customer confidentiality and comply withNumotion’s policies and federal regulations.
• Provide excellent customer service for all internal and externalcustomers of the operations at all times. Provide solutions forcustomer concerns and continually focus on customer service as ourtop priority.
• The above duties and responsibilities are not an all-inclusivelist but rather a general representation of the duties andresponsibilities associated with this position. The duties andresponsibilities will be subject to change based on organizationalneeds and/or as deemed necessary by management.
• Performs other related duties as assigned.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE

• High School diploma/GED required or a minimum of one year ofrelated mechanical or electrical experience required
• Valid State Driver’s License with a satisfying drivingrecord.

PREFERRED COMPETENCIES AND QUALIFICATIONS

• Associate degree in related discipline.
• Strong communication skills, both written and verbal
• Strong listening, organization and priority setting skills.
• Ability to work in a fast-paced environment and juggle multiplepriorities.
• Ability to think quickly, assess a situation and make a sounddecision.
• Ability to provide best-in-class customer service
• Able to problem solve and identify improvement opportunities.
• Demonstrates general knowledge of products within CRTindustry.

At Numotion, we offer competitive compensation packages, includingmedical, dental and vision insurance, short-term and long-termdisability, a 401k, and life insurance. Numotion is an equalopportunity employer. We strive for a workplace that reflects thecommunities we serve and do not tolerate discrimination against ouremployees, customers, and partners regardless of ethnicity,disability, gender identity, sexual orientation, religion, age,citizenship, marital or veteran status. Numotion is a drug-freeworkplace. Candidates are required to pass a drug test beforebeginning employment.