Consulting Technical Manager (Individual Contributor) – NetSuite ACS – Manufacturing Position Available In Albany, New York

Job Order Number:

DG0162513

Job Title:

Consulting Technical Manager (Individual Contributor) – NetSuite ACS – Manufacturing

Company:

Oracle Location:

Albany, NY

Salary:

Education:

Information Not Provided

Experience:

Information Not Provided

Hours:

Duration:

Full Time, Regular

Shift:

Description:

• Job Description
• NetSuite is a place where you can build your career and have fun while doing so!

We’re invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you’re ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.

United States and Canada locations are flexible.

Level and title commensurate with experience.

Oracle NetSuite is reinventing the engagement model for our growing installed base of valued customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service — our first-ever qualifying as cloud annual recurring revenue (ARR) — that provides functional and technical ERP sustainment to drive continuous NetSuite improvement and value. Our team primarily fulfills the critical initial months of the service backstopped by our industry-leading SuiteReview methodology. With over one thousand customers worldwide already under management and the accelerated enrollment of new customers, we are adding significant headcount in North America to meet demand. If you have a passion for helping customers unlock the potential of their NetSuite investment and in joining a dynamic, fast-paced and highly strategic team, we would like to hear from you!

As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.

Career Level – IC4

• Responsibilities
• Responsibilities include:
• + Leads the identification and documentation of customer’s NetSuite value gaps leveraging our proprietary SuiteReview methodology+ Leads driving the approach to remediate gaps, and consensus with the customer+ Work with customers to remediate highest priority gaps+ Architect and build out solutions for complex business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) team+ Define detailed functional requirements for automations and integrations to NetSuite+ Perform quality reviews of deliverables developed by other team members+ Mentor Junior Resources in product functionality and consulting methods to improve their abilities+ Continue to increase product knowledge and pursue relevant certifications+ Collaboration with other ACS teams, including TS, Point-of-sale (POS), Commerce, OpenAir, and Premier and/or Platinum Support+ Follow essential internal business processes aligned toward delighting our Customers•Preferred Qualifications include:•+ 6+ years of overall relevant domain experience in one or more of NetSuite’s vertical Manufacturing market.

+ Expert NetSuite ERP Financials functional solution implementation and/or administration experience.+ 2+ years of external consulting role experience with sustained C-suite interactions OR similar internal project experience in both leadership and execution.+ Experience with defining requirements for complex customizations and integrations.+ Strong communication skills.+ Ability to evolve Customer business processes based on leading practices.+ Passion for driving Customer satisfaction.+ Finance and/or Accounting professional and/or Manufacturing Supply Chain knowledge (WIP & Routing, Advanced Manufacturing, BOM and Work Order, among others) required.+ NetSuite ERP Consultant or other relevant certifications a plus

• Travel Requirement:

• Modest to moderate, as appropriate

Disclaimer:

• Certain US customer or client-facing roles may be required to comply