Customer Service Specialist for Medical Device Manufacturer Position Available In Pinellas, Florida
Tallo's Job Summary: The Customer Service Specialist for Gulf Fiberoptics in Oldsmar, FL earns $21 an hour with benefits such as health insurance, dental insurance, vision insurance, and paid time off. Responsibilities include interacting with customers, handling complaints, processing orders, and qualifying new customers. Qualifications include proficiency in Microsoft Office, QuickBooks, organizational, and communication skills. Hours are Monday to Friday, 8:30 am to 5:00 pm.
Job Description
Customer Service Specialist for Medical Device Manufacturer Gulf Fiberoptics – 2.5 Oldsmar, FL Job Details Full-time $21 an hour 13 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Management Microsoft Office QuickBooks Organizational skills Communication skills Entry level Full Job Description The Customer Service Specialist is responsible for the interaction with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints. Initiate and process orders, seek and qualify new customers.
Responsibilities & Duties:
Answer telephones, receive inbound fax and email communications, understand and field or route appropriately Provide information to customers and prospective customers Provide administrative support to Management Apply detailed product knowledge to develop new product orders Develop and qualify new prospects through established customer qualification process Greet visitors or callers and handle their inquiries or direct them to the appropriate persons or departments according to their needs Work to develop new product orders Create and maintain appropriate order documentation Provide customers with product support Complete and maintain product, order and shipping documentation Develop and maintain effective working relationships with customers Develop and maintain necessary reports for management Meet expectations for attendance and punctuality
Skills:
Experience with MS Suite and Quickbooks Strong organizational skills, ability to multi-task and ability to exercise independent judgment Must be detail-oriented Excellent communication skills, both oral and written
Hours:
Monday – Friday 8:30am – 5:00pm 40 hours per week
Benefits:
Health Insurance Dental Insurance Vision Insurance Paid Time Off Gulf Fiberoptics is an EEO employer
