Production Support Specialist Position Available In Pinellas, Florida

Production Support Specialist
Location
US-FL-Saint Petersburg
Brand Name Champion Windows Category Operations
Overview Champion Windows – Production Support Specialist As a Production Support Specialist, you will work with reviewing sales contracts, field work orders, field measure sheets, field labor bills, and be responsible for accurately parring and ordering jobs. Responsibilities

• Contract Accuracy and Order Processing o Accurately review and par sales contracts using measurement forms o Enter all new, service and/or warranty installation orders into the Champion ordering system o Verify the accuracy of information from contracts and measurement technicians before submitting orders for production
• Document Management o Upload all relevant documents to the customer in Champion’s database o Ensure all documentation is complete and accessible
• Customer Records Management o Organize and maintain detailed customer records o Ensure customer records are up-to-date and accurate
• Additional Duties o Perform other related tasks as assigned by management Qualifications
• High school diploma or GED equivalent
• 3 years of customer service experience
• 2 years of Material ordering experience
• Experience in the home improvement industry a plus
• Proficient in using computers and navigating various software applications
• Ability to work independently and adhere to key performance
• Strong attention to detail and accuracy
• Excellent written and oral communication skills, including phone skills