Production Support Specialist – Assistant Vice President Position Available In Wake, North Carolina

Production Support Specialist•Assistant Vice President page is loaded
Production Support Specialist•Assistant Vice President
locations
Cary, 3000 CentreGreen Way
time type
Full time
posted on
Posted 7 Days Ago
time left to

End Date:

July 4, 2025 (10 days left to )
job requisition id

R0391402

Job Description:

Job Title Production Support Specialist
Corporate Title Assistant Vice President
Location Cary, NC
Who we are:
In short•an essential part of Deutsche Bank’s technology solution, developing applications for key Business areas.
Our Technologists drive Cloud, Cyber and Business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that t have been dramatic shifts in the ways we work.
Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us .
Overview
You will be operating within Corporate Bank Production as a Production Support Engineer in Payments domain.
Payments Production domain is a part of Cash Management under Deutsche Bank Corporate Banking division which supports mission critical payments processing and FX platforms for multiple Business lines like High Value/Low value / Bulk / Instant / Cheques payments. Team provides 24×7 support and follows ‘follow the sun’ model to provide exceptional and timebound services to the clients and our objective at Corporate Bank Production is to consistently strive to make production better which ensures promising End to End experience for our Corporate Clients running their daily Cash Management Business through various access channels. We also implement, encourage, and invest in building Engineering culture in our daily activities to achieve the wider objectives. Our strategy leads to attain reduced number of issues, provide faster resolution on issues, and safeguard any changes being made on our production environment, across all domains at Corporate Bank and you will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. What We Offer You A diverse and inclusive environment that embraces change, innovation, and collaboration
A hybrid working model with up to 60% work from home, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
Amitment to Corporate Social Responsibility and Employee Resource Groups support an inclusive workplace for everyone and promotemunity engagement
Access to a strong network of Communities of Practice connecting you to colleagues with d interests and values
Competitivepensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits and Educational resources, matching gift and volunteer programs
What You’ll Do Partner with, and influence, stakeholders globally from development, infrastructure and production on risk identification, remediation solutions, and managing change conflicts to build momentum in optimizing the processes, platforms across Production
Lead by example to drive a culture of proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and platform hygiene
Develop a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability by understanding emerging trends and proactively addressing them
Responsible for day-to-day engineering support delivery task, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams
Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls
Event monitoring and management via a 24×7 workbench that is both monitoring and regularly probing the service environment and acting on instruction of a support documents
Skills You’ll Need Bachelor’s degree or equivalent required
Deep understanding of application Support and/or Development andplex IT infrastructure (UNIX, Database, Middleware, Cloud, MQ etc
Strong knowledge of databases (Oracle/MSSQL etc.), including working experience of writing SQL scripts and queries
Working experience on UNIX/Linux, Solaris, Java J2EE, Python, PowerShell scripts, Bash, Ansible, tools for automation (RPA, Workload, Batch)
Experience in application performance monitoring tools•Geneos, Splunk, Grafana & New Relic, Scheduling Tools (Control-M)
Skills That Will You Excel
Exposure in Kaka, Kubernetes and microservices is added advantage
Experience with Cloud Services such as Google Cloud Platform
Experience with automation solutions (Ansible, Jenkins/Groovy, Python, Java)
Exposure on Payments domain fundamentals & SWIFT message types
DevOps and CI/Agile oriented
Expectations
It is the Bank’s expectation that employees hired into this role will work in the Cary office in accordance with the Bank’s hybrid working model.
Deutsche Bank provides reasonable amodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in Cary is $100,000 to $142,250.Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentivepensation or any other type of remuneration.
Deutsche Bank Benefits At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authenti­cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees careers.db/life
The California Consumer Privacy Act outlines howpanies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice, please email HR.DirectDB.
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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinkingmercially, taking initiative and working collaboratively. Together we and celebrate the successes of our people. Together we are Deutsche Bank Group.
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinkingmercially, taking initiative and working collaboratively.
Together we and celebrate the successes of our people. Together we are Deutsche Bank Group.
We wee applications from all people and promote a positive, fair and inclusive work environment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; and Employee Polygraph Protection Act.