Quality Assurance Manager Position Available In Miami-Dade, Florida

JOB SUMMARY

Responsible for developing and implementing testing strategies, identifying, and mitigating defects, and ensuring integrity of Revenue and Financial data. By collaborating with cross-functional teams, the QA Manager supports system enhancements, regulatory compliance, and operational excellence, ultimately safeguarding data accuracy and reliability.

DUTIES & RESPONSIBILITIES

Establish clear quality standards, testing methodologies, and performance metrics for team members, providing ongoing coaching, feedback, and performance evaluations. Lead, coach, and develop a team of QA analysts and data stewards dedicated to ensuring the integrity of revenue and finance data, fostering a collaborative, high-performance culture. Design and implement robust quality assurance policies, procedures, and test frameworks to validate the accuracy, consistency, and completeness of revenue and finance data. Work closely with IT, finance, and business intelligence teams to define testing priorities, develop comprehensive test plans, and align quality assurance efforts with overall enterprise data management strategies. Facilitate the creation and execution of a quality assurance roadmap that supports organizational objectives and ensures that data assets meet rigorous internal and external compliance standards. Collaborate with Product Owner teams and Business Stakeholders to understand data requirements, validate quality standards, and adjust QA practices to meet evolving business needs. Provide regular, detailed updates and reports to senior management, summarizing key quality metrics, challenges, and recommendations for improvement. Supervise the development and execution of rigorous test plans, data validation checks, and quality reviews to ensure revenue and finance data consistently meets established standards. Ensure QA practices adhere to internal controls and external regulatory requirements (e.g., SOX), proactively identifying and mitigating data quality risks.

Foster Improvement:

Champion a culture of continuous improvement by leveraging quality metrics, stakeholder feedback, and industry best practices to refine QA processes and tools. Identify and implement enhancements to data quality frameworks and testing methodologies, ensuring efficient and effective validation of financial data. Provide actionable insights and recommendations to senior management aimed at strengthening overall data governance and enhancing the reliability of revenue and finance data across the enterprise.

QUALIFICATIONS DEGREE TYPE

Master’s Degree FIELD(S)

OF STUDY

Business management, Computer Science, Industrial Engineering, or other related field of study; or any combination of relevant work experience and education.

EXPERIENCE

Minimum 6 years of experience in the role of Agile Project Manager or Delivery Coach, with focus on delivering solutions preferably in the cruise industry.

COMPETENCIES/SKILLS

Strong expertise in quality assurance methodologies, financial systems, and revenue processes, along with a deep understanding of regulatory compliance and risk management. Proficiency in testing strategies, automation tools, and data validation techniques is essential to ensure system accuracy and efficiency. Strong analytical and problem-solving skills are necessary to identify defects and improve processes. Additionally, the role demands excellent collaboration and communication skills to work effectively with Product Owners, Delivery Coaches and Engineering team as well as business stakeholders. Knowledge of financial reporting, accounting principles, further enhances the ability to support system integrity and compliance.