Quality Assurance Manager – Costuming Position Available In Orange, Florida

Quality Assurance Manager – Costuming Disney – 4.1

Orlando, FL Job Details Full-time Estimated:

$83.1K – $112K a year 11 hours ago Benefits Health insurance Qualifications Mandarin Spanish Multilingual 5 years SAP High school diploma or GED Analysis skills Project management Quality assurance Smartsheet Contracts Construction Manufacturing Chinese Senior level Garment construction Leadership Full Job Description Quality Assurance Manager – Costuming Apply Later Job

ID 10118278

Location Orlando, Florida, United States Business Walt Disney Imagineering Date posted May 15, 2025

Job Summary:

Through innovative storytelling and collaboration, Disney Live Entertainment crafts, produces, and delivers remarkable and engaging entertainment experiences! From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships, and other locations the world over. This diverse team – representing a wide variety of fields and talents from technical directors, writers and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust! The Quality Assurance Manager is the first point of contact for clients who have concerns or questions regarding costume products. They partner with clients across the enterprise to resolve concerns and communicate outcomes. This role will also lead all aspects of product quality as it comes out of manufacturing to ensure that it meets quality standards. The Quality Assurance Manager will report to the Area Manager – Character Inventory. This is a Full-Time role.

What You Will Do:

Supervise the quality of all costume products from all vendors either on-site at vendor facilities or in-house Identify, track, and resolve quality issues Develop & maintain quality standards & metrics Facilitate costume accommodation process Lead brainstorming sessions for issue resolution Work with clients from all over the world Work with Costumers, Buyers, Designers, Costuming Leaders, and other partners external to the department Complete cost analysis and articulate return on investment Communicate issues, resolution plans, and outcomes to a wide audience of clients Cultivate open partnerships with all product partners Mentor and give feedback to associate costume buyers, costume buyers, and senior costume buyers, focusing on product quality, to further develop the team Lead hourly employees Required Qualifications 5+ years of experience in garment construction, apparel manufacturing, or apparel quality assurance Experience with project management Experience leading hourly Cast Experience performing cost analysis and comparisons Experience communicating (verbal & written) to all levels of stakeholders Experience collaborating with all levels of internal and external partners Ability to work around all types of fabrics, fibers, and synthetic furs Ability to be flexible with work schedule, including extended hours, holidays, and weekends Ability to travel between various work locations in a day Ability to travel domestically and internationally up to 10% of the time Preferred Qualifications Obtain or the ability to obtain a valid Passport Experience with union contracts Experience with SAP and/or SmartSheet Experience with garment patterning Multi-lingual (Spanish & Chinese-Mandarin) Education High School diploma or equivalent is required Advanced degree in Costuming, Fashion, Warehousing, Garment Manufacturing or related field is preferred

Additional Information Benefits and Perks:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits. #DLEJobs #LI-CD1 #DPEPMedia