Supervisor, Quality Assurance Position Available In Orange, Florida

Supervisor, Quality Assurance 3.0 3.0 out of 5 stars 5955 T G Lee Boulevard, Orlando, FL 32822

Description:

About Mass Virtual:

Are you looking for a team where you can work alongside some of the most imaginative and innovative creators in the industry? Look no further! At Mass Virtual, we put the Reality in XR, creating Augmented, Virtual, and Mixed-Reality experiences as close to Real as they come. We hire the best in the business, so every team member is part of a family that supports and challenges you every step of your journey. We have a diverse and inclusive team and a fun, family-oriented culture that encourages collaboration, sparks creativity, and supports essential work-life balance. If your passion is to create in or support a dynamic, agile, fast-paced environment, you have found your home. Every project we take on and every member of our team makes a difference. Take a step into a career with Mass Virtual and help us take Reality to the next level in XR. About the

Role:

Mass Virtual is seeking a creative and detail-oriented Quality Assurance Supervisor to join our dynamic team! In this role, you will oversee the development, and implementation of quality assurance processes. You will work closely with project management staff and clients to evaluate and ensure the quality and delivery of our services, while identifying and addressing any quality deficiencies or inconsistencies within the project. What you’ll be doing:

Development of Quality Assurance Processes:

Assist in process improvement by providing recommendations on both processes and technical improvements.

Testing:

Oversee the creation and execution of testing strategies, develop test plans, test cases, and test scripts as necessary. Analyze test results, identify trends, and implement improvements to enhance software quality and refer issues to key stakeholders and management for follow-through.

Quality Control:

Ensure that all software releases meet quality standards and are delivered on time. Identify areas where inspection strategies and design standards need to be revised.

Collaboration:

Collaborate with development, project management, and other teams to identify and resolve software defects.

Stay Updated:

Stay updated on industry trends and best practices in software quality assurance.

Documentation and Reporting:

Ensure documents (procedures, work instructions, and records) are managed and maintained. Develop, maintain, and coordinate monthly quality reports with trend analysis for management. Mentorship of Junior QA testers through participation in quality reviews, and giving and receiving constructive feedback Responsible for the review and approval of direct report time sheets and time-off approvals in Costpoint Regularly meet with direct reports through bi-weekly or semi-monthly 1:1 to discuss performance and goals Responsible for conducting annual performance reviews for direct reports Assist with the onboarding and training of new team members Lead projects by creating JIRA boards, tasks, running daily meetings, tracking progress and taking responsibility for any successes or failures of the project or the team’s work Take ownership of multiple projects to ensure the success of any projects led by those on your team, regularly checking in with the team to ensure they have everything they need to succeed Some travel for data captures, training, and customer collaboration may be required What you need to succeed: Experience leading and supervising a quality assurance team, preferably in a fast-moving small business environment Demonstrated experience in quality systems, structured problem solving and continuous improvement concepts, and practices with exceptional analytical, root-cause-analysis skills Working knowledge of technical manuals and maintenance procedures Ability to perform work in accordance with prescribed deadlines, on time and high quality Focused, motivated and effective on all tasks through completion Excellent organizational, communication, and interpersonal skills Excellent oral and written English language skills Must be eligible to obtain Security Clearance (U.S. Citizenship required) A passion for XR technology and games Great to have: Bachelor’s degree in engineering or related technical field or relevant combination of education and experience Experience in game-based training application development Experience as an instructor or higher in

BOTH Aviation Operations and Aircraft Maintenance Military Background Work Perks:

An open-minded, collaborative culture of enthusiastic creatives and technologists We prioritize work/life balance by providing flexible schedules PLUS a competitive PTO and holiday package 401k with an Employer Match Medical, Dental, Vision, Accidental, Short-term and Long-term Disability Insurance Spacious, ergonomic, and modern office space, equipped with a kitchen that is stocked with snacks, drinks, and access to delicious coffee Fun and exciting team-building activities

Working Conditions:

In-office 100% of the time The person in this position must be able to stay stationary for long periods of time Some travel may be required for this role Some transportation of equipment may be required – up to 50 pounds

Job Location:

On-Site – Orlando, Florida. (Not remote) Direct Applicants Only. No recruiters please. Mass Virtual is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. Mass Virtual values the service veterans and their family members have given to our country and supports the hiring of veterans, returning service members, and military spouses.

Requirements: