Director of Quality Position Available In Mecklenburg, North Carolina

Director of Quality Baker Construction United States, North Carolina, Charlotte Jun 24, 2025

Req ID:

6321

Travel:

Up to 15%

Number of Openings:

1 Achieve more in your career with the nation’s leading specialty concrete contractor. At Baker Construction, you’ll be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you’ll be integral to building the future of our country and our company. You’ll collaborate across diverse teams, have a hand in significant projects, and dive headfirst into complex challenges with the best in the industry. If you are driven to do more and have the grit to follow through, you’ll have everything you need to define your career on your terms. Make a meaningful impact with a team that values ambition and rewards initiative. Apply today and be more with Baker. Summary The Director of Quality oversees all quality and continuous improvement activities. Leads continuous improvement efforts related to safety, quality, and productivity through management of the Opportunities for Improvement Program (OFI). S/he serves as quality subject matter expert to Leadership. Roles and Responsibilities The Director of Quality will perform the following duties in a safe, productive, and effective manner: Working with Regional Quality Managers, leads continuous improvement efforts related to safety, quality, and productivity through management of the Opportunities for Improvement (OFI) Program
Leads the conversion of OFIs to written procedures and practice documents, leveraging both lessons learned, and improvement ideas initiated by Baker Co-workers
Leads the development of the Baker Best Practices SharePoint site
Generates Monthly OFI Reports that quantify cost and savings related to reported OFIs
Publishes a monthly newsletter related to continuous improvement
Supports leadership in the identification of quality metrics and provides quarterly reports on the identified metrics, such as quality program performance, opportunities for improvement summaries, defect cost, etc.
Provides trending summaries to leadership, recommends improvement strategies and initiatives designed to mitigate losses and leverage savings.
Annually presents the Quality Business Plan to leadership and gains alignment with overall company strategy, goals, and objectives
Provides guidance, training, coaching, to Project Managers,

Project Quality Managers, and Inspectors:

On non-nuclear projects, the Director of Quality may maintain a matrix reporting relationship with quality-oriented co-workers.
On nuclear projects the reporting relationship is direct Supports development and implementation of project specific quality plans, when required by our clients or on selected projects that Baker leadership requires formal quality management programs to be implemented
Collaborates with HR to ensure compliance with employment laws, labor laws, and related Company policies; may be responsible for conducting training or coordinating workshops related to such compliance
In regions that have Regional Quality Managers, the Director of Quality provides support and coaching for direct report Regional Quality Managers
With Regional Quality Managers, the Director of Quality collaboratively updates the Quality Business Plan on an annual basis. Business plan includes improvement strategies, company and regional quality implementation plans, budgets, assessments of effectiveness, etc.
With Regional Quality Managers, ensures that company and regional quality goals and objectives are identified and met
Leads the development and approval of the nuclear NQA1 Program, Project QAPDs, QAPs, and Inspection and Test Plans
Directs Internal and Supplier Audits related to work quality
Maintains the Nuclear Approved Suppliers List
Manages formal Nuclear Qualification and Certification processes for inspectors, auditors, and those performing special processes
Supports Business Development and generates quality related proposal content
Reviews nuclear non-conformances, audit results, and their respective corrective actions; determines possible trends, and performs annual Management Reviews evaluating the effectiveness of the NQA1 program
Ensures required NQA1 central functions (such as completed nuclear project records storage); provides end of project verification and validation of records and ensures the method of storage meets the requirements of Baker’s NQA-1 program
Supervises, trains, evaluates, and develops direct reports
Provides guidance, direction, coaching, and support to direct reports to maximize individual and overall department performance Requirements Bachelor’s degree in an engineering, scientific, or construction-related discipline and at least 15 years’ related experience and/or training; or equivalent combination of education and experience
Knowledge of concrete construction practices (i.e., formwork, rebar, concrete placing, etc.) is preferred
Quality related experience, preferably in the nuclear power industry (DOE/DOD facilities)
Demonstrated skill and knowledge with applicable quality codes and standards and NRC regulations
Knowledge and understanding of 10CFR50, App. B, ASME NQA-1 and ASME Boiler and Pressure Vessel Code, ISO Programs, etc.
Knowledge of the general structure of quality programs, improvement processes, and improvement project management
Experience reading and understanding design drawings
Ability to communicate business processes and information technology requirements that are related to safety, quality, and productivity improvement initiatives
Proficient in Microsoft Suite such as Word, Excel, and PowerPoint The following competencies are needed to successfully perform this job: Ability to read, analyze, and interpret general business documents, technical procedures, and government regulations
Ability to write reports, business correspondence, and procedures
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Good listening skills and ability to gather accurate data and present concise improvement and risk mitigation strategies to leadership
Ability to convert problem statements into improvement strategies that include implementation plans, working documents, and engagement events, as needed to imbed change
Ability to apply concepts such as fractions, percentages, ratios, proportions, geometry, trigonometry, and interpolation to practical situations
Ability to direct work and evaluate strengths and weaknesses of co-workers
Ability to foster a team environment and lead quality initiatives
Strong improvement project management skills and ability to support implementation of strategic company wide and regional safety, quality, and productivity improvement initiatives
Ability to define problems, gather data, establish facts, and draw valid conclusions
Strong business acumen as required to understand cost / benefit relationships related to improvement and risk mitigation strategies.
Ability to understand organizational capacity, specific resources, underlying barriers, and threats, as needed to develop realistic improvement and risk mitigation plans At Baker Construction, we welcome those who are driven to make things happen. Your tenacity will be rewarded with great pay, excellent benefits, and opportunities to make your mark. This is an opportunity to own your future while working alongside co-workers who are united in our purpose to build better structures and better lives. Go further with an industry leader that puts people first, honors its word, and has the grit to achieve greatness. Baker is an EOE Disability/Veterans Employer. Applicants with physical and/or mental disabilities who require a reasonable accommodation for any or part of the application process may make their requests known by emailing hrtech@sharedservices.cc or calling 1-513-539-4000 and asking for HR.