Quality Manager Position Available In Wake, North Carolina

Quality Manager Greenology Products, LLC Raleigh, NC 27615 Greenology Products, LLC is a consumer-packaged goods manufacturer specializing in formula development for USDA certified organic, natural, and eco-friendly products in the categories of cleaning, laundry, and health & beauty. Our Greenshield Organic® brand is the first line of USDA Certified Organic Detergents and Cleaners in the country. Our mission is to produce environmentally friendly products that are safe for people, pets, and the planet. We partner with retailers through private labeling while also growing our GO brand products to help drive our mission and promote sustainability in the consumer product industry.

Job Summary :

This position is responsible for driving results in a fast-paced manufacturing environment by performing activities to ensure quality and compliance with applicable requirements. These activities include reviewing production documents and data, conducting investigations into customer complaints and maintaining quality databases. The position requires an ability to manage a quality system and organization.

Duties/ Responsibilities:

• Track and investigate customer/product complaints or issues, analyzing causes and recommendation of corrective actions
• Investigation and writing of non-conformances
• Organize and manage the retention of all quality records
• Work with the Quality Assurance team on the development of SOPs or other quality documents as needed
• Update production procedures, batch record review/approval, deviations, change controls
• Perform Quality Improvement Audits for continuous improvement of the quality systems in place
• Assists with the implementation and support of quality systems, including but not limited to training, internal audit program, and compliance with cGMP
• Monthly Metric Reporting
• Performing risk assessments and gap analysis
• Oversee the daily workflow and schedules of quality compliance team
• Effectively performs duties, on schedule, with accuracy and competency
• Performs all other related duties as required and assigned

Essential Knowledge, Skills and Abilities:

• Strong understanding of quality systems, statistical process control/tools, structured problem solving and continuous improvement concepts and practices
• Ability to interact positively, professionally and with a sense of urgency with customers, employees, and vendors
• Ability to adapt in a fast-paced environment
• Exceptional analytical, root-cause-analysis and decision-making abilities
• Proven record of process improvement and execution
• Familiarity with consumer packaging systems and materials
• Excellent written and verbal communication skills and the ability to communicate with customers
• Knowledge of Plant Quality Systems related to SOP’s, work instructions and CGMP
• Solid critical thinking skills and ability to create new, innovative ways to handle the quality function
• Employing strong organizational skills

Credentials/Experience:

• Bachelor’s degree or equivalent in Business, or field related to quality in manufacturing
• 5+ years’ experience in QA compliance with supervisory experience
• Knowledge of standard practices related to quality compliance

Job Type:

Full-time Pay:

From $75,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Vision insurance

Schedule:

8 hour shift Day shift Monday to

Friday Work Location:

In person