Team Lead Position Available In New York, New York

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POSITION TITLE

Team Lead

NAME OF EMPLOYER

TransPerfect Translations International, Inc.

JOB DESCRIPTION

TransPerfect Translations International, Inc. seeks to hire a Team Lead to work in our office in New York, New York. Telecommuting is permitted. This role focuses heavily on ensuring top-notch language quality and translation accuracy. The Team Lead will collaborate with a team of translators, overseeing linguistic quality control, and drive efforts to enhance translation processes. This role requires a deep commitment to linguistic accuracy, continuous improvement in translation practices and effective team leadership. The Team Lead will perform the following duties:

Linguistic Oversight and Project Management:

Lead and manage translation projects with a strong emphasis on linguistic quality. Oversee all aspects of translation to ensure adherence to high standards of accuracy, fluency, and cultural appropriateness.

• Distribute translation tasks within the team depending on importance and complexity: preflight each job and decide on the most appropriate PM; ensuring each job meets language quality standards;
• Heavy focus on quality assurance: implement rigorous checks to maintain linguistic accuracy and project confidence;
• Develop and implement quality control procedures to address and prevent language-related issues;
• Generate ideas for improvements of project workflows (i.e. automation through technology, specialized knowledge and experience, quality control procedures);
• Ensure team members are trained in and utilize translation best practices and tools. Ensuring skills are up-to-date and cutting edge at all times;
• Work on production plans for key / strategic accounts or initiatives working closely with other departments and relevant stakeholders; optimizing translation workflows and technology use;
• Act as a key liaison between clients and the translation team. Address client feedback regarding language and quality, ensuring that all client requirements are met and exceeded. Assist PC/PM in effectively liaising with other departments that are essential parts of project workflow to ensure that the project perfectly complies with instructions and quality standards;
• Develop and maintain a repository of linguistic resources, including translation memories, glossaries, and style guides. Ensure the team utilizes these resources effectively to maintain consistency and accuracy;
• Develop relationships with CS/Sales acting as internal consultants to develop proposals for existing and new clients;
• As part of the production plan, create/plan a risk management breakdown, delegate owners for each action and share with all stakeholders for sign off and alignment;
• Implement and monitor key performance indicators (KPIs) related to translation quality. Provide actionable feedback to team members and manage performance reviews with a focus on continuous improvement in language skills;
• Be accountable for client complaints regarding projects together with the Department Manager, coordinate both internal, and freelance production staff under her/his supervision that maybe involved and make sure solutions to CRs are enforced and applied;

REQUIREMENTS

Req. Bachelors in Translation, Linguistics, Business Management or other closely related field. The successful candidate must also have two (2) years of experience as a translation project manager, which includes two (2) years of experience with the following:

• Creating project plans and tracking schedules for individual projects and departments;
• Managing projects, including job placement and job setup, deadline management, and price negotiation;
• Engaging with and training vendors for project needs;
• Communicating with clients and analyzing client feedback;
• Coordinating different departments and team members;
• Utilizing project management tools, including JIRA and Confluence;
• Utilizing WordFast 5 Pro.

RATE OF PAY

$65,541.00/yr. – $65,541.00/yr.

LOCATION OF EMPLOYMENT

1250 Broadway 7th Floor New York, NY 10001

CONTACT:

Carol Chuang, VP, Human Resources, North America 1250 Broadway – 7th Floor New York, NY 10001 cchuang@transperfect.com TransPerfect is the world’s largest provider of language services and technology solutions for global business. From offices in over 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 4,000 global organizations employ TransPerfect’s GlobalLink® Product Suite to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and

ISO 17100

certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com. To learn more about our company culture, please watch our videos below: TransPerfect Effect TransPerfect Core Values