Quality Assurance Coordinator Position Available In Richland, South Carolina

Quality Assurance Coordinator Eau Claire Cooperative Health Center Inc Columbia, SC Job Details Full-time Estimated:

$46.7K – $58.9K a year 1 day ago Qualifications Microsoft Word Microsoft Excel Mid-level Public Administration Bachelor’s degree Organizational skills Lean Six Sigma Data collection Business Communication skills Time management

Full Job Description Company Overview :

Eau Claire Cooperative Health Center, Inc. (dba Cooperative Health) is a leading community health center serving the Midlands of South Carolina since 1981. It is deeply rooted in its mission of providing accessible, high quality, compassion health care in the spirit of the Good Samaritan. The organization’s values of: treating each other with respect, putting people first, being excellent at what we do, promoting a collaborative work environment, improving community/population health, fostering innovative thinkers, and getting results, are core attributes of every employee at Cooperative Health.

Position Summary:

Under the guidance of the Program Coordinator, the Quality Assurance Coordinator (QAC) participates on a multidisciplinary care team which includes the Clinical Team, Medical Case Managers, and Care Coordinator. The QAC, in support of the care team and program clients, is responsible for researching, designing and overseeing the initiation, tracking and completion of quality assurance (QA) projects. The QAC will create and maintain systems to support CQI initiatives including collaborating with program and administrative staff in the development of an integrated

HIV/AIDS

data system, timely outcomes data reporting, outreach and retention reporting, conduct site visits, audits and program evaluation, implement pilot projects and provide technical assistance and evaluation to outlying sites. This is a professional position working in the development and coordination of public health education, health promotion and community outreach activities. The individual must be able to work a flexible schedule based on workload which may include weekends and/or evening work.

Principal Accountabilities/Responsibilities:

Responsible for all aspects of program specific data monitoring and reporting. This includes regularly gathering and analyzing program data, reviewing and evaluating mechanisms for data input, and communicating results to all relevant stakeholders to assist in program improvement efforts and drive effective decisions. Collaborates with the care team to collect and evaluate client input through various sources. These sources may include client satisfaction surveys, one-on-one client interviews, and client focus groups. Findings are to be communicated to all relevant stakeholders to inform community needs and client expectations. In collaboration with the Program Coordinator and CQI committee, the QAC develops the program’s annual quality improvement plan including program goals and objectives related to quality assurance; aligns these goals and objectives with corporate initiatives. Researches methods of developing effective quality improvement strategies, attends meetings and conducts interviews to stay abreast of industry developments and current industry performance; develops and implements any pilot projects necessary to achieve program goals. Conducts quarterly site visits to all sites and client chart audits. Provides technical assistance in various areas, including assistance with capacity building and organizational development, assistance in collecting and giving site specific performance feedback and recommendations for improvement and providing assistance to sites in accessing additional community resources. Provides ongoing research related to public and private funding opportunities for CQI projects, and assists in writing proposals for additional program funds. Travels to regional and national meetings to present project results and network with colleagues and potential funders. In collaboration with the Program Coordinator and any other relevant leadership staff, conducts the Organizational Quality Assessment (OQA) furnished by the National Quality Center to assess quality program completeness and effectiveness. Submits the completed OQA to the program’s designated National Quality Center (NQC) representative annually. Leads initiatives that apply quality improvement (QI) methodologies and tools to measurably improve viral suppression rates among people with HIV, focusing on RWHAP-funded recipients and subrecipients with the greatest potential for national impact. Must have a strong understanding of QI tools and methodologies, including but not limited to PDSA cycles, Root Cause Analysis (RCA), and Lean Six Sigma methods.

Knowledge, Skills, and Abilities:

Bachelor’s Degree in business or public administration, a social science, nursing or a related field. Equivalent to one year of full-time professional level or supervisory work in the direct delivery of

HIV/AIDS

services to clients or the oversight of such services including responsibility for QA programs and CQI, program planning and evaluation; or in program administration, contract negotiations, grants management or similar services.

Qualifications:

Knowledge of and familiarity with all facets of Ryan White care and service operations; Knowledge of and familiarity with all Quality Outcomes Data Collection and Ryan White reporting requirements; Knowledge of organizational policies, procedures and systems, with the ability to effectively communicate and implement them; Knowledge of organization’s compliance program and other governmental regulations and compliance requirements thereof; Knowledge of computer systems and software applications (MS Word, Excel, Outlook, EHS, etc.) Skill in planning, organizing, and meeting reoccurring deadlines; Skill in time management; Skill in providing support as needed to the Ryan White grant program; Skill in gathering and interpreting data; Skill in verbal and written communication; Skill in researching, preparing, and presenting comprehensive reports; Skill in decision-making and problem solving; Skill in working effectively with CQI consultant, other staff, physicians, other hospital departments, outside agencies as necessary; Ability to take initiative and exercise independent judgment; Ability to interpret, adapt, and apply written guidelines and procedures to standard work practices; Ability to identify issues that require the involvement of the grant’s Program Coordinator; Other duties as assigned. Physical Demands Prolonged periods sitting or standing Must be able to lift up to 25 pounds. Be able to sit, stand, stoop, squat for extended periods of time throughout the day. Standing or walking for extended periods throughout the day.

Company Conformance Statement:

In the performance of their respective job assignments all employees are expected to conform to the following: Cooperative Health’s policies and procedures. Cooperative Health’s confidentiality and professional provisions Cooperative Health’s compliance program Cooperative Health’s standards of conduct Cooperative Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cooperative Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.